Review Time
If I could give them no stars, I would. This service feels like a complete scam, lacking any consistency in grading. There seems to be a troubling conflict of interest, as they buy their own products and then resell them, often without transparency. If you want to avoid issues, it's best to steer clear of this service altogether. I will not use them again or purchase any related items.
The company has lost all credibility. I used to use their grading services years ago, but things have really changed. There are cards that clearly deserve a top grade but ended up with a significantly lower score. It feels like this money-driven organization has lost its integrity. I recommend saving your money and choosing other grading services instead.
The service has lost all credibility in my eyes. I used to rely on them for grading years ago, but the quality has noticeably declined. There are cards that should clearly receive a top grade but are instead graded much lower. It seems like the company is driven more by profit than by integrity. I recommend saving your money and considering other grading options.
The grades you receive seem to depend on the individual grader handling your cards on that particular day. The process is inconsistent, costly, and lacks any notes explaining the assigned grades. If your grader is having an off day, it will reflect in your results.
I paid for a 75-day grading service, but it has now been about 90 days. To make matters worse, my card was supposed to receive a top grade, yet they want to charge an additional fee. I already paid for return shipping, but the representative seemed unable to understand this. Despite providing documentation, they ignored my evidence and insisted I approve the fee increase for the grading and pay for shipping again. It's frustrating to deal with this kind of service.
I'm sharing my experience due to numerous issues I've encountered recently with the service and their grading process. This review specifically addresses the 2025 Score cards (NFL). After I received my grades, I noticed some discrepancies and raised my concerns with a representative. According to them, all 2025 Score cards are receiving lower grades because the left edge is not straight. This is a significant oversight since the design was intentionally made that way. Many people are spending a lot of money, and it feels like the company is misrepresenting their grading standards. Please spread the word!
The customer service is absolutely the worst. They mislead customers into paying for timely services yet fail to deliver without adjusting prices. This feels like false advertising, and if there isn’t already a class action lawsuit, there likely will be soon.
The customer service was dreadful, even when I finally managed to reach someone. My expedited delivery was completed, but the service claimed the item was mislabeled and couldn't identify it. They were unable to assist me and simply told me to wait. This situation is completely unacceptable.
I purchased a card from a reputable seller, but when I checked the certification number, it didn’t appear in the system. After consulting with the seller and the service, I learned that others have experienced similar issues. The company seems to want me to pay more to resolve the problem instead of addressing the underlying database issues. This lack of professionalism, especially for a high-value card, is disappointing.
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