puffingmaster.com

4.9
4.9 Based on 41 reviews

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Average Rating

4.9

/
5

41 Reviews

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%

Filtered Reviews

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Review Time

Laurent Bertrand
Outstanding service

Great service, excellent product!

5
Date of experience: Nov 10, 2025
Maureen Scott
Completely satisfied with my purchase

I am thoroughly satisfied not only with finding the HVT buckets I was searching for, but they were shipped directly from overseas for just $5. The customer service is on point. I will be ordering more.

5
Date of experience: Nov 03, 2025
Juniper
Highly recommended

I wholeheartedly recommend this service! Their support team has excellent communication and a willingness to go above and beyond. Very satisfied, and I will likely purchase again.

5
Date of experience: Oct 27, 2025
Simon
Extra Accessories for free

Extra Accessories for free, nice product and good customer support!

5
Date of experience: Oct 10, 2025
Todd Dickson
Good service

Had a pre-order, had to wait a little extra, receive timely updates, and received my order.

5
Date of experience: Oct 09, 2025
Better than puffco imo

Changing my review again. Five star experience. Smokes perfectly. I was just regarded. It literally makes the crossing core rival the peak. The only thing I could say I'm upset about with is myself for not buying the joystick model to begin with and saving money.

5
Date of experience: Oct 04, 2025
Rob Merrifield
Communication

Communication. Puffingmaster listened to my issue and went above and beyond to serve me. He has my business from here on out.

5
Date of experience: Sep 30, 2025
Barbara Cardis
The person that helped me was very…

The person that helped me was very attentive. Not only did he keep me informed that they had a holiday and they were not going to be in the office but he took a special trip into the office to get me a tracking number which was really cool. I really appreciate that. And the device is awesome, but the customer service was above and beyond.

5
Date of experience: Sep 28, 2025
Todd G
The unit is great except for one thing

The unit is great except for one thing, the voice/speaker system is terrible and should have a way to turn it off. The unit is very clean and easy to use and maintain.

4
Date of experience: Sep 28, 2025
Pamela Hughes
Down and Without a Purple Heart.So Sad.

I never received my Purple Heart Bubbler. I searched around my mailbox and checked all the neighbors also. I have to assume it was stolen somewhere down the line. Puffingmaster was very compliant with fast response emails and Customer Service was very cordial and immediately offered to send a replacement. I highly recommend doing business with. 👍🏼

5
Date of experience: Sep 22, 2025

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