purelypetsinsurance.co.uk

3.3
3.3 Based on 1.8K reviews

...

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Average Rating

3.3

/
5

1.8K Reviews

5 Star
49%
4 Star
8%
3 Star
4%
2 Star
6%
1 Star
33%

All Reviews

Filter Reviews

Review Time

Policy Doubled After Claim, Limited Options

My policy was doubled after I had to make a claim, despite not having claimed for years. I felt I had no alternative due to my pet's illness, as other providers refused to insure him.

2
Date of experience: Dec 09, 2025
Noelle Cortez
Friendly and easy to collaborate with

4
Date of experience: Dec 07, 2025
Shane Reed
Excellent Service for Pet Insurance

We rely on a pet insurance provider to cover our two dogs, and after filing a significant claim for a herniated disc, we were very pleased with their service. The support team was helpful, and our claim was handled and paid in a timely manner. The communication throughout the process was also commendable. I would definitely recommend them as their premiums are competitive compared to other insurers.

5
Date of experience: Dec 06, 2025
First-time customer experience

As a new customer, I found the registration process simple and the pricing very reasonable.

5
Date of experience: Dec 05, 2025
Isla Howard
Hoping to never need it

Hoping to never have to use the service, but I'm glad it's available. My dog is doing great, thank you for being there if needed!

5
Date of experience: Dec 05, 2025
lolilator78
Support team is consistently helpful

5
Date of experience: Dec 05, 2025
CL62
Smooth onboarding for new customers

The setup process was straightforward. Great coverage for an excellent price.

5
Date of experience: Dec 04, 2025
Dutton Wilson
Always pleasant and supportive

The representatives are always friendly and helpful during our conversations 😊.

5
Date of experience: Dec 04, 2025
Tucker
Affordable pricing

Very reasonably priced, though I haven't made any claims yet.

4
Date of experience: Dec 04, 2025
Delbert C.
Uncertainty regarding coverage

It's hard to know if I'm actually insured or if claims will be honored until after my dog undergoes the procedure.

2
Date of experience: Dec 03, 2025

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