Review Time
Can u plz fix the bug on g cash ?.I cant get through with g cash ... it says , Request permission then theres no accept when i scroll down ... plz fix the g cash problem .. Thank u
Ps.
Also the requests permission ..They dont have accept
The support team seems to engage only when it suits them. They quickly ask customers to wait for updates, but communication ceases entirely when their instructions yield no results. A specific case illustrates this: a ticket remains unresolved for an excessive duration, with no follow-up or accountability. As a long-time customer, being ignored is dismissive and disrespectful. Dedicated customers should not be treated as if their time and concerns are unimportant. This lack of responsiveness reflects poorly on the service and demonstrates a disregard for the very customers who continue to support it. This situation is unacceptable and needs urgent attention.
The support team seems to respond only when it is convenient for them. They quickly ask customers to wait for updates, but communication stops entirely when no progress is made after following their instructions. A specific ticket remains unresolved for an unreasonable amount of time, with no follow-up or accountability. As a loyal customer, being ignored feels dismissive and disrespectful. Long-term customers should not be treated as if their time and concerns are insignificant. This lack of responsiveness reflects poorly on the service and shows disregard for the customers who continue to support it. Immediate attention is required.
This situation is incredibly upsetting! An estimated amount of 52k - 55k is currently inaccessible. My account was unexpectedly cleared upon requesting assistance. I was unable to log in despite using biometrics and my MPIN. Suddenly, I received a message stating my account was cleaned up, and I needed to register for a fund transfer without prior notice. I completed the registration and verified my account, but after waiting 48 hours, the funds still haven’t arrived. I was told my funds would transfer within that time frame, but now I’m being asked to raise another ticket. This is disheartening, as I don’t have access to my funds and my previous ticket is marked closed without any resolution.
Payments were sent to various users last month, and the company claims they cannot reverse them because they are valid. However, I did not receive any OTP or email confirmation regarding the transaction. If I knew it was valid, I wouldn’t have raised my concerns. After checking my message history and emails, I found no record of this transaction. This raises suspicions about potential internal issues. I feel that my money has been taken unfairly. This situation is extremely concerning.
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