pureretirement.co.uk

4.7
4.7 Based on 81 reviews

Pure Retirement Ltd For Customers. Pure Retirement was founded on the belief that everyone deserves to enjoy their later years. Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve. Choosi...

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Average Rating

4.7

/
5

81 Reviews

5 Star
83%
4 Star
12%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Geoff Bailey
We set up a drawdown equity release last year, the initial advance was provided quickly and efficien

We set up a drawdown equity release last year, the initial advance was provided quickly and efficiently, and this year we've just had our first subsequent draw down which was also quick, easy, and quite painless. Very happy with the speedy customer service and rapid response to emails, very highly recommended!!

5
Date of experience: Mar 02, 2026
Lynn Scottreid
Hi pure retirement is great for me widow l serverly disable son no one to leave money to just niece

Hi pure retirement is great for me widow l serverly disable son no one to leave money to just nieces so cable to live a good life without worry not benefit so am not burden to state

5
Date of experience: Feb 08, 2026
Jane
Clear and straightforward information

Clear and straightforward information. The Online portal is easy to navigate.I would have given 5 stars but my only niggle is that on a recent drawdown the portal gave no information when funds would be released. The request for feedback on the service arrived the day before the funds suddenly appeared. Other than that, I am a satisfied client

4
Date of experience: Feb 04, 2026
Valeen Jones
Very helpful and courteous.

It's not always easy to choose the right company when you've made a large financial decision such as equity release. A year ago we decided upon Pure Retirement to assist in our arrangements. Since doing so we have found the company very helpful and courteous.All transactions have been handled quickly and efficiently, and the telephone staff are well-spoken in explaining the process.Recommended.

5
Date of experience: Jan 29, 2026
Julie Bamford
Cash Release From Drawdown Facility

Always a pleasure to deal with Pure Retirement. Every interaction is handled smoothly, professionally and in a timely manner and the customer service is second to none.

5
Date of experience: Jan 26, 2026
Lynn Scottreid
Hi pure retirement is great for me…

Hi pure retirement is great for me widow l serverly disable son no one to leave money to just nieces so cable to live a good life without worry not benefit so am not burden to state

5
Date of experience: Jan 25, 2026
amanda tuckey
The key factors in my latest drawdown…

The key factors in my latest drawdown of money against my precious home, my life savings in fact... is that Pure Retirement rang me some 3 or 4 times.. all for checks that the money was correctly drawn for good purpose, and that it was me drawing it and not as so prevalent now... fraud! My signature changes due to arthritic fingers...and they even double checked that!

5
Date of experience: Jan 22, 2026
artisan bilbao
Very impressed with the communication…

Very impressed with the communication and service received from Pure Retirement. Would recommend

5
Date of experience: Jan 19, 2026
Mike Williamson
Super service

Super service - fast, professional and transparent

5
Date of experience: Jan 16, 2026
Patricia
Helpful and considerate staff

They made it all so easy. Pleasant staff checking we were aware of what we were requesting.All completed within 2 weeks.Sp pleased.

5
Date of experience: Jan 12, 2026

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Business Details

  • Pure Retirement Ltd For Customers.

    Pure Retirement was founded on the belief that everyone deserves to enjoy their later years.

    Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve.

    Choosing to release money from your home is a big decision so we only accept applications from fully qualified equity release advisers, making sure that you receive full advice on all of your options.

    We follow the FCA specific financial services standards ensuring our products and services are aligned, giving you the confidence in your policy with Pure.

    Trustpilot is not a place for reviews with regards to equity release as a whole, but more a reflection on the service we provide as a business to our customers, that have sought to release equity from their homes as part of a guided decision-making process.

    We are not affiliated with advice given from your financial adviser, but simply we are the lenders for lifetime mortgages.

    See more

  • email marketing@pureretirement.co.uk
  • call 01133660599
  • language https://pureretirement.co.uk/

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