pro.coinbase.com

1.8
1.8 Based on 60 reviews

Coinbase is a digital currency exchange headquartered in San Francisco, California....

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Average Rating

1.8

/
5

60 Reviews

5 Star
7%
4 Star
13%
3 Star
0%
2 Star
10%
1 Star
70%

All Reviews

Filter Reviews

Review Time

William
Truly appreciated their patience and…

Truly appreciated their patience and how effectively they resolved my case.

1
Date of experience: Oct 17, 2025
Gideon Morris
Highly recommend.

I’m thankful for WITEATLASONE and their reliable service. The team was quick to respond, clear in communication, and delivered results faster than expected. Highly recommend.

1
Date of experience: Jun 21, 2025
Phoebe Foster
I got in touch with L elfuk after a crypto scam

I got in touch with L elfuk after a crypto scam, William was extremely helpful, he listened and gave me the best advice on how proceed with my case. I was then passed onto Alice foster, she dealt with writing a letter on my behalf to Revolut bank, she dealt with the whole case very professionally!Just need to wait for the outcome now

1
Date of experience: Jun 10, 2025
Joseph Harris
Highway robbery

I deposited money to coinbase when I wanted to withdrawal my money The coinbase wants put hefty charge. Lossen learned do NOT deal with coinbase. Highway robbery.

1
Date of experience: May 20, 2025
Travis S.
Fees and Refund Policy

I've lost transaction fees from their interface toggling from withdrawl to deposit so I had to pay transaction fees twice. Also signed up for a trial of CoinBase One. Was unable to get back to my technolgoy on the weekend in time to cancel. Charged me $299 and refused to refund me. Pulling all my cash out and using a different platform. Hope they fail with policies like this.

1
Date of experience: Aug 19, 2024
Coinbase is garbage scam.Website…

Coinbase is garbage scam.Website doesn't even work.Going with another company.what a puthetic site.

1
Date of experience: Jan 10, 2024
Greg C.
Opened up new ACCOUNT/FROZE immediately

Opened up new account, went through verification process, link bank account, wire transfered 15k, tried to add more... wouldn't work.. live chat customer service told me account froze. I couldn't buy stocks, or withdraw 15k. No real reason. So I opened up U.S. Binance account and as soon as my 15k is released.. I'm withdrawing everything and selling my stocks that are there and closing account forever.. They are possibly costing me thousands as we are coming out of a bear market...

1
Date of experience: Feb 02, 2023
Josephine Coleman
Nazi like policy and dated scripted customer support

The platform works good, but as a customer you are nothing to them.I was a victim of a scam. My bank file a report, and Coinbase ban me for life without any explanation or a chance to explain the situation. Even then I told them that I would fully cooperate and provide any documentation required, they said no, and that I can not reapply for a new account in the future either. Pure fascism ((

1
Date of experience: Sep 06, 2022
LL33
Diabolical customer support

Diabolical customer support. Platform is good but if you have any issues forget getting it resolved. Clearly a company which won't be around much longer!

1
Date of experience: Mar 02, 2022
Lenny Rogers
poor customer services

poor customer services, very slow in respond

1
Date of experience: Feb 23, 2022

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