qaleen.com

4.7
4.7 Based on 13 reviews

With over 15 years of selling experience, QALEEN is one of the leading online retailers and wholesalers for handmade rugs and carpets. As of today, our products have been sold to over 50 countries around the world. Our commitment to providing customers wi...

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Average Rating

4.7

/
5

13 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Unprofessional breach of my privacy

After purchasing a rug from this company they asked me to write a review for them. Without my permission they used my personal details to post on their testimonials. I have written to Qaleen , asking them to remove my personal details from their testimonials and they simply ignored it, leaving my testimonial on their website. I am contacting the relevant authorities regarding this matter.

1
Date of experience: Mar 03, 2026
After purchasing a rug from this company they asked me to write a review for them. Without my permis

After purchasing a rug from this company they asked me to write a review for them. Without my permission they used my personal details to post on their testimonials. I have written to Qaleen , asking them to remove my personal details from their testimonials and they simply ignored it, leaving my testimonial on their website. I am contacting the relevant authorities regarding this matter.

1
Date of experience: Mar 02, 2026
Doug Baker
Exceptional Product, Extraordinary Customer Service

Qaleen has become my go to for quality rugs. I have found the buying process to be as close to a “concierge” shopping experience as possible. My first rug was purchased about a year ago and the challenge was to find another Bokhara that complimented one I already owned. Yasir was incredibly responsive and knowledgeable and advised on a perfect match. This year, I purchased an additional two rugs , one which Yasir sourced for me at my request. He has always taken that extra step , communicated daily and shipped expediently . The process has been remarkable in both product content and service. Five stars is not enough!

5
Date of experience: Aug 15, 2022
Risa Scott
Truly happy with both product and the…

Truly happy with both product and the whole buying process.They are superfast, thourough in their communication and the carpet was exactly as promised. If in doubt - dont! These guys are pros!

5
Date of experience: Jul 04, 2022
Wallace Walker
Best rug I've ever bought

Best rug I've ever bought. Everyone comments on it when they walk in. I'm buying another one

5
Date of experience: Apr 17, 2022
Well satisfied overall

Great service, timely response, top quality products and vast selection. and they go over and beyond to make a customer satisfied. Ejaz bhai is a jem, highly recommend them.

5
Date of experience: Apr 16, 2022
Jonnie Clark
Excellent Experience…

Excellent experience with the purchase of a Bokhara rug. The staff is very professional and courteous. The rugs are high quality and very well priced. The service is phenomenal. Will definitely buy from them again. Highly recommend them.

5
Date of experience: Apr 08, 2022
Gwenda Harris
Great experience

Reliable, trustworthy and great products. Communication was excellent and delivery was fast.

5
Date of experience: Aug 21, 2021
Roger Ross
I am so very happy with both my new…

I am so very happy with both my new green Bokhara rug and my experience with Qaleen. The rug is gorgeous and very well made. I have several expensive Persian carpets, so I'm pretty picky. The quality level of this rug is excellent, and the price was exceptional!I was looking for a very specific rug and found exactly what I was looking for on the Qaleen website after much searching. I was concerned about buying from an unknown seller and picked up the phone and called customer service on a Saturday. I was delighted to actually speak with Yasir, who immediately won me over with his responsiveness and knowledge. He stayed in touch throughout the entire ordering and delivery process to ensure that I was happy. I recommend Qaleen very highly for the discerning and careful rug buyer!

5
Date of experience: Jun 15, 2021
Winnie Carter
I was looking for a specific style

I was looking for a specific style, size and color of rug and found it on the website. There was an understandable delay because of the pandemic, but I was kept informed and my rug is now here. It's perfect, just want I wanted. Great service.

5
Date of experience: Jun 14, 2021

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Business Details

  • With over 15 years of selling experience, QALEEN is one of the leading online retailers and wholesalers for handmade rugs and carpets. As of today, our products have been sold to over 50 countries around the world. Our commitment to providing customers with the highest quality products, services, and exceptional customer experiences is demonstrated in our easy-to-use website and 24/7 customer service.

    We offer over 15,000 handmade rugs, kilims, and durries to choose from with a price point that starts at $500 USD. Our business philosophy is geared towards making authentic, hand-knotted rugs accessible to as many people as possible.See more

  • email sales@qaleen.com
  • call 8004249618
  • language https://qaleen.com

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