Review Time
We've used a few different meal services over the years and none of them compare to Quitelike. Quitelike meals are always simple but tasty, good vege options, and never any issues with the orders or delivery. We've been using them weekly for over a year and cannot fault.
Have been using QuiteLike for a year or so now. Have previously tried Dinnerly, HelloFresh and Every Plate.Good things:- Appealing meals, more than the other meal kits I've tried.- Good variety of flavours.- Good quality proteins.- Good quality pre-prepared main elements eg beef schnitzel, meat balls, ravioli.- They use real products eg yoghurt or feta, not some anonymous packaged single serving of dubious origin.- Missing ingredients very rare.My main complaint is the recipes, which I find below average in reliability and execution. I'll give some examples: - Following the recipe's seasoning recommendations will often result in food that is so salty it is inedible. They use a lot of stock cube added to sauces, but this doesn't work well in small volumes, invariably being too salty.- The stated cooking times are not accurate, typically need to add 20 minutes.- Maybe 20% the recipes aren't that well tested. For example, a baked pasta sauce will say you can soften capsicum in 10 minutes under the grill, but this is way off.- Some recipes make obvious mistakes - eg use normal beef mince for a hamburger patty. The coarser grind they use for normal mince leaves large pieces of fat and these will explode when you cook the patty.If you are an experienced and intuitive cook, perhaps you will adjust things on the fly and it will be fine. If you are someone that needs to follow the recipe exactly then you will run into issues. I found HelloFresh for example to have more reliable recipes, while also being generally less palatable.
So in Oct I cancelled my subscription with quitelike.Yesterday my card was charged for an.order I did not authorised.I have been back and forward with their staff member named Persius.I asked for refund back as I cancelled my subscription and I.no longer required to order quite like in the future. I also let them know that we are away for the holidays.Received a response back to say they cant canel the order or reimburse back. The order will still be sent to my home address.I asked for a contact number or a manager to speak to, they said they.onlt communicate via chat or email. This is very frustrating and disappointing. I will get to the bottom of it and will never recommend quite like to anyone.This is fraud and they hide behind a chat bots as they dont want to own up and take ownership if something goes wrong with their system etc.
Food has been good, it is very expensive though and yesterdays box got delivered to the wrong address so we have nothing this week. The address it got delivered to is a full 17 mins walk from here so not sure how it got delivered to somewhere nowhere near here.
The recipes are mostly tasty and generously portioned. The cuts of meat and fish are of good quality. However, some vegetables and fresh herbs like tomatoes and cucumbers didn’t stay fresh for a week or went bad, especially the herbs. Occasional missing ingredients were also annoying. Despite these minor issues, I still enjoy the overall experience and learning new recipes.
Please, re-consider using QuiteLike if you live in a Villa or a Unit and are not strong enough to lift heavy boxes. Don't do it if you are: elderly, sick or have small children that you cannot leave at home as you will often have to walk far from the house to retrieve a box from all sorts of unusual locations. QuiteLike will not deliver to the door as promised. You will inevitably end up with a large, heavy cardboard box that is half-sealed most of the times and wet if it was raining. Ingredients are often spilled or missing. A few times they dumped are box on the street, a long way from our villa, next to the mailboxes, far from our home. What is the excuse? The driveway is too narrow for a truck. Yet, we get truck deliveries every day. QuiteLike appears to be the ONLY company where delivery issues appear unresolvable. Additionally, it is only my disabled, blind husband and a 76-years old mother at home during the day. They cannot manage carrying a heavy box 50 meters from the street. The worst part is that I have raised this issue many times before, patiently explained our concerns and asked for them to fix this. They chose not to do anything about it as it happened again on Monday. We like their food, but the issue appears to be unresolvable. Our next door neighbours use other companies and their food is delivered perfectly to their door, every time. So clearly, the truck issues cannot be used as a legitimate excuse. We wouldn't wish this experience on any other family.
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