Name: rainwalk.io
Telephone: 8445200041
Rating: 4.8

Megan Guest

Really responsive to emails and calls

Really responsive to emails and calls. Claim took a few weeks to process, but they were upfront about the time. It was really easy and simple.

Date of experience: Nov 07, 2025

Rashel Guest

5 months ago

Exemplary Service

Rainwalk communicates very well and in a timely manner. When I reach out with a question or an issue, I can be assured of a timely, respectful response. I appreciate that!I also recently submitted my first claim, actually not realizing before that I had a vaccine benefit. It was easy to go to the website and file the claim, and then Rainwalk took it from there. They reimbursed me the alotted amount based on my policy in a timely manner, and even sooner than expected. I appreciate Rainwalk and their exemplary service team very much. Thank you!

Date of experience: Sep 26, 2025

Mari McMahon Guest

5 months ago

Submitted claim and did not hear back…

Submitted claim and did not hear back from someone till a week later after I had to reach out first. Then was told I needed to provide more documentation then waited another 2 weeks to get approved and 10 days after that I got paid.. overall I could of just paid for the service myself as it took a month to get my payment back.

Date of experience: Sep 19, 2025

Candy Adams Guest

8 months ago

All emails are answered quickly

All emails are answered quickly. Concise, easy to navigate app, quick payment.

Date of experience: Jun 13, 2025

Susanne Cook Guest

9 months ago

first claim for Lola

I filed our first claim for our bull terrier Lola (rattlesnake bite) with Rainwalk in May. I am happy to report that Lola is fine and Rainwalk paid exactly what our policy with the company said it would pay. I wish our auto insurance were half as responsive as Rainwalk has been.

Date of experience: May 27, 2025

TT Guest

9 months ago

First claim

First claim, for vaccinations. Initially, the set-up had an issue with paying, but was fixed quickly and money was deposited into account

Date of experience: May 08, 2025

Adam Sanders Guest

10 months ago

Awesome customer service

Rainwalk is so easy to work with, with fantastic customer service and animal-loving humans on the other end. I can ansk any questions over the app, email, phone, and even text, and get fast answers!

Date of experience: May 02, 2025

Valentine Scott Guest

10 months ago

Covered the Expenses

Slight delay due to a large number of claims being processed at the same time but the process was easy and had no issues. Communication was excellent.

Date of experience: Apr 25, 2025

MrXenoxy Guest

10 months ago

Rainwalk has a very simple process to…

Rainwalk has a very simple process to file claims and to issue payments. It took about 3 1/2 weeks, and they deposited the funds directly to my bank account. The process was seamless.

Date of experience: Apr 10, 2025

Sharla B. Guest

11 months ago

Wonderful experience submitting claims

Wonderful experience submitting claims. Very easy to upload the invoice and super fast response times to questions and claims. This is by far the best pet insurance company that I have worked with. So glad we decided to make the switch.I would HIGHLY recommend Rainwalk.