rakuten.com

4.5
4.5 Based on 1.5K reviews

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Average Rating

4.5

/
5

1.5K Reviews

5 Star
80%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
7%

All Reviews

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Review Time

LaKisha_BRLA
I love Rakuten!!! Every quarter a check shows up and it comes right on time for me to pay a bill.

I love Rakuten!!! Every quarter a check shows up and it comes right on time for me to pay a bill. I hate that sometimes I forget to go there first especially when I'm on my cellphone ;0(. I tell everyone in my close circle to use Rakuten. It makes sense! In some cases it covers taxes and more.

Thank You Rakuten :0)

5
Date of experience: Feb 13, 2026
Estelle Howard
Once a Great Experience, Now Disappointing

I used to enjoy and recommend this platform to all my friends and family. I appreciated the idea of receiving cash back for my shopping data, benefiting both myself and the companies I shopped with. However, this Christmas, while shopping with family through the platform, I received nothing due to the extensive Terms and Conditions. It turned out that nearly all cash back offers were ineligible, yet the companies still accessed my data, leaving me with nothing in return. This feels like a lack of fairness. They gained what they wanted, while I received nothing. Be cautious about what you're giving and what you're getting in return when using this site. What once felt like mutual benefit now feels like a trick.

2
Date of experience: Jan 01, 2026
Herschel Howard
My top choice for cashback on online purchases

This platform has consistently been my go-to for cashback on my online shopping. It has provided me with the best deals on various products. I intend to keep using this service indefinitely. Thank you for all the cash!

5
Date of experience: Dec 29, 2025
Ida Scott
Update on This Month's Payment?

Is there any news about this month's payment? I was informed that it would be processed by 12/12, but I haven't received anything yet, and neither have my referrals. Thank you.

3
Date of experience: Dec 14, 2025
Wesley Taylor
Great savings, but some usability issues.

Rakuten is fantastic for saving money. However, my issue is that if you go back after clicking on the service, you have to begin the process all over again. It's also frustrating to use for both in-store and online purchases.

3
Date of experience: Dec 13, 2025
Bryony
Excellent savings with cashback on regular purchases

My experience with the platform has been excellent for saving extra money on everyday shopping. The cashback tracked smoothly, and I received my payment without any problems. It's an easy way to earn a bit back on purchases I was already making.

5
Date of experience: Dec 06, 2025
Jessie C.
Another disappointing experience

Another disappointing experience. During Black Friday, they increased the cashback but now claim I am not eligible. I purchased a laptop and was supposed to receive 12% cashback, but they just denied it and said it’s not eligible. I have all the evidence. Please avoid them for significant cashback amounts. They will deceive you. Consider other platforms; there are many.

1
Date of experience: Dec 04, 2025
Eddie2303
Frustrating experience with the app!

I referred two friends and none of us received the $50 due to ineligible purchases! I don’t understand; it feels like a scam!

1
Date of experience: Nov 30, 2025
Jason De Smet
Absolutely love it… loyal for 15 years!

5
Date of experience: Nov 30, 2025
Louise
Great experience with the service...

My experience with the service has been fantastic for saving extra money on everyday shopping. The cashback tracked easily, and I received my payment without any issues. It's a straightforward way to earn a little back on purchases I was already making.

5
Date of experience: Nov 29, 2025

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