rangemaster.co.uk

4.1
4.1 Based on 1.6K reviews

As Britain’s best-loved range cooker brand, Rangemaster is synonymous with Style and Performance. Now, as well as offering freestanding cookers for every culinary need, we also provide everything a kitchen requires, from high-tech built-in appliances to c...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
73%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
19%

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VAQUIREDSTONER50
Feedback After 11 Weeks of Waiting for My New Cooker

After an 11-week wait for my new cooker, I have some observations to share. Firstly, the user accessibility is a concern, particularly when the oven is hot. This comparison is made with my previous range cooker that lasted 24 years. The oven doors only open to 45 degrees, making it difficult to access the oven cavities when loading and unloading. Another issue is the poor visibility of the knobs and settings on the hob and ovens. The numbers are small and printed in black on shiny silver knobs, making them nearly impossible to read. I now need glasses and a flashlight to ensure they are turned off after cooking. Additionally, the oven was delivered with uneven rear wheels. The manual mentions needing a spanner to adjust the nuts but fails to specify where they are located. After spending hours searching behind the stove and eventually calling for assistance, I found out they are hidden behind the front kick plate. This should definitely be included in the manual! I recommend being cautious about purchasing such an expensive oven without seeing it in person. The narrow door openings and hard-to-read numbers would have likely deterred me if I had known. There are no showrooms in my area showcasing this particular range cooker.

3
Date of experience: Dec 27, 2025
Ms Terri-Ann Ricketts
Charley helped me with my oven bulb…

Charley helped me with my oven bulb situation. My oven is only 3 months old and the bulb has gone. But Charley was able to help me by arranging a repair.

5
Date of experience: Oct 31, 2025
Mr Vincent Jervis
Call to Customer Services

Had to call Customer Services to organise a repair to my Rangemaster oven. Anne in customer services was great and ensured that the whole process was quick and easy to do.

5
Date of experience: Oct 29, 2025
Pete
Been a week now and no one been in…

Been a week now and no one been in touch about my faulty door seal when told they would be in touch within in 48hrs 😡😡

1
Date of experience: Oct 29, 2025
David Robinson
Defect in grill cavity 18months on

Found a defect in the enamel in the grill cavity when the cooker was 18 months old (note we have 2yr warranty). Sent photos via Chat. Charly (customer services) examined and pointed out that as the range is over a year old, the chipped enamel could be due to use & not a manufacturing defect. Offered to supply an enamel repair kit for free - best we could expect for I guess.

4
Date of experience: Oct 29, 2025
David Callicott
Rangemaster - very good experience.

I contacted Rangemaster regarding a dripping tap, which is within manufacturer's warranty. I contacted them via 'chat', and Charley responded quickly and efficiently, and ordered replacement parts within minutes. Keeping me updated throughout our chat. Excellent service.

5
Date of experience: Oct 29, 2025
Teresa Banks
Problem Solved

After a little problem with part of our repair Koreeene went above and beyond to get everything resolved.We received very pleasant emails from Koreenewho was very helpful and patientI love my Rangemaster 60

5
Date of experience: Oct 28, 2025
Shell Taylor
Great customer service

Great customer service. I got through to online chat within one minute. Uploaded photo of faulty part on oven. New part authorised and dispatched. Couldn't be happier with their service :)

5
Date of experience: Oct 28, 2025
Steve
Beware on any repair issues . Time and cost is ridiculous …

We have had a Rangemaster Professional Deluxe 110 for 6 years . Worked perfectly well until an error light showed on the hob - “Error 47 “ We contacted Rangemaster 17 July - they couldn’t come to inspect for a month so we used one of their approved repairers who called to confirm the fault . So we paid upfront £836 for a new “ board” . But 14 weeks later we are still waiting for the repair as Rangemaster , from whom the repair company ordered the board , still have not supplied it . We have chased numerous times but are told that the part is not available .Coincidentally, despite my advice to the contrary , my son has ordered an identical Rangemaster 110’, and that is being supplied without delay and that has the very same part therein . Latest communication is no progress . If you buy one of these ovens , it will work well but , don’t expect any repairs to be done quickly or at a sensible cost ! I would be very happy if someone from Rangemaster could look at this matter for me . We have been unable to use the hob on safety grounds for over three months . Hardly what you would expect from a company such as this .

1
Date of experience: Oct 28, 2025
Lionel Roberts
I got all the information I needed

I got all the information I needed. Charles was very helpful. Thank you.

5
Date of experience: Oct 28, 2025

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Business Details

  • As Britain’s best-loved range cooker brand, Rangemaster is synonymous with Style and Performance. Now, as well as offering freestanding cookers for every culinary need, we also provide everything a kitchen requires, from high-tech built-in appliances to cutting-edge sinks and taps. With a unique heritage that began in Royal Leamington Spa in 1830, where our 90, 100 and 110 range cookers are still made today, we are proud to still be a part of the UK’s tradition for making everyday meals memorable. Our appliances, sinks and taps can help your kitchen become the hub of the home - essential ingredients for modern, multifunctional living. See more

  • language https://rangemaster.co.uk

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