Review Time
I explained that I had a partial blokage in my outside drain and was told was it would be £150 but if they had to use specialist equipment it would be an extra £79. The guy arrived in shorts and vest top, sat in his van doing whatever before he came to the door. He looked at the drain and explained what he was going to do. He then went off to get changed and get ready to start. He used a pressure hose to clear the blockage, which didn't work. He then informed me that they would have to use a camera, which was another £125, which I didn't have. He then got changed again and sat in his van doing paperwork. He presented me a bill for £304. When I asked for a breakdown he explained he charged me from the time he arrived at the property which was 1 hour and 21 minutes even though the job took less than an hour. £150 for the 1st hour then £75 for every half an hour over. It took less than an hour for him to complete the work. He also stated that using the pressure hose was specialist equipment. That like a gardener coming to do your garden and them charging you for the use of gardening tools. They never solved the problem and I was £304 worse off. I wouldn't recommend this company as I felt that they just want to rip you off.
I explained that I had a partial blokage in my outside drain and was told was it would be £150 but if they had to use specialist equipment it would be an extra £79. The guy arrived in shorts and vest top, sat in his van doing whatever before he came to the door. He looked at the drain and explained what he was going to do. He then went off to get changed and get ready to start. He used a pressure hose to clear the blockage, which didn't work. He then informed me that they would have to use a camera, which was another £125, which I didn't have. He then got changed again and sat in his van doing paperwork. He presented me a bill for £304. When I asked for a breakdown he explained he charged me from the time he arrived at the property which was 1 hour and 21 minutes even though the job took less than an hour. £150 for the 1st hour then £75 for every half an hour over. It took less than an hour for him to complete the work. He also stated that using the pressure hose was specialist equipment. That like a gardener coming to do your garden and them charging you for the use of gardening tools. They never solved the problem and I was £304 worse off. I wouldn't recommend this company as I felt that they just want to rip you off.
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Your 24/7 emergency drainage solution. Experts in drain unblocking & repairs. Upfront pricing. Fast response. No call out fee. Great Ratings & Reviews.
We have local engineers in your area ready to unblock your drain pipe, toilet, sink, shower, bath or septic tank so your day can return to normal with minimal fuss. We cover all types of blockages from commercial to domestic. If you require the services of a professional, call Rapid Drains now on 0330 333 6199See more
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