rate.com

1.9
1.9 Based on 21 reviews

Rate Inc. is a US residential mortgage company headquartered in Chicago, Illinois....

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Average Rating

1.9

/
5

21 Reviews

5 Star
19%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
76%

All Reviews

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Review Time

Mark Bowman
If I could rate -5, or even -10, I would. They still call a year later...idiots. The belligerent pho

If I could rate -5, or even -10, I would.
They still call a year later...idiots.
The belligerent phone calls, asking about my mortgage, when it had been passed to our buyer a year ago, was sickening. It woke up me, my daughter, and my wife night after night after night. Robocall on steroids. I hate this company with every fiber of my soul.
Oh, also, when they were bidding for our money when we were buying...utterly, sadly, incompetent.
I can't wait to hear about this thing going into bankruptcy.

1
Date of experience: Feb 14, 2026
Mark Bowman
If I could rate -10

If I could rate -5, or even -10, I would.They still call a year later...idiots.The belligerent phone calls, asking about my mortgage, when it had been passed to our buyer a year ago, was sickening. It woke up me, my daughter, and my wife night after night after night. Robocall on steroids. I hate this company with every fiber of my soul.Oh, also, when they were bidding for our money when we were buying...utterly, sadly, incompetent.I can't wait to hear about this thing going into bankruptcy.

1
Date of experience: Jan 27, 2026
Daniaal Sa
This crypto mining/investment hybrid…

This crypto mining/investment hybrid looked professional and delivered consistent growth for a while. I was planning to cash out some gains when suddenly withdrawals were “suspended pending audit,” followed by “wallet upgrade required” and “processing fees.” Support vanished completely.A recovery forum led me to 𝑽𝒆𝒓𝒊 𝑻𝒓𝒂𝒊𝒍 𝑰𝒏𝒕𝒆𝒍. They reviewed my full paper trail and followed the funds across wallets and exchanges. Thanks to their expertise, I recovered my initial capital plus a good chunk of the displayed profits. It was a tough lesson, but getting most of it back was a win. Don’t give up if your platform locks you out there are people who can help.

1
Date of experience: Jan 13, 2026
Selim Matta
Rate Insurance has been an absolute…

Rate Insurance has been an absolute nightmare to deal with. They never communicated about my auto policy renewals, which led to my account being overdrawn three times. When I reached out for help, they pushed me off to Travelers, and Travelers then transferred me to my previous agent. I requested monthly payment they took a full lumpsum. No one took responsibility, and I wasted hours trying to get answers.To make matters worse, they quoted me an outrageously high premium on my two cars, even though I’ve been a safe driver with a spotless record for over 20 years. This is unacceptable. The lack of transparency, poor customer service, and inflated pricing show they do not value their customers. they focus on how to make commission. If you want peace of mind and fair treatment, stay far away from Rate Insurance.

1
Date of experience: Dec 15, 2025
Richard Zingaro
Rate Stinks

Three weeks after we closed Rate.com sold our mortgage to a third world company. Our tax escrow is incorrect. They will not correct it. Rate walked away. After telling us how great they were to get our business they tossed us aside like trash and left us to deal with this sub standard company.

1
Date of experience: Nov 17, 2025
Phillip P
My experience with Rate was stress…

My experience with Rate was stress free. I Applied for a loan and within two weeks was approved and funded. I highly recommend Rate!

5
Date of experience: Nov 03, 2025
Carey Skorski
The whole process was easy to follow…

The whole process was easy to follow and straightforward. I would highly recommend Rate.

5
Date of experience: Oct 15, 2025
Christina Ramey-Smallie
I worked with Ben at Rate

I worked with Ben at Rate. I recieved great customer service... they help from start to finish! Great Job RATE!!!!

5
Date of experience: Sep 12, 2025
WEBCLIENT
This was my 1st time using Rate

This was my 1st time using Rate. I had the pleasure working with Kia Gostovic. Kia and the entire Rate team were exceptional. From start to finish, they walked me thru each phase of the online process with patience & thoughtfulness in what was best for me situation. I could not be more satisfied with my experience. If you are looking for a fast, fully online service lender with excellent customer support --- Rate is your choice!

5
Date of experience: Sep 02, 2025
Joshua
I would not use this company again

I would not use this company again. Throughout the process multiple officers got our numbers wrong, then AFTER we closed the sale they decided a hud inspection is needed due recent flooding in the county that didn’t even touch our home. Funny how the flooding was known BEFORE signing but this inspection, which we don’t want, wasn’t mentioned until AFTER.

1
Date of experience: Jul 07, 2025

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Business Details

  • Rate Inc. is a US residential mortgage company headquartered in Chicago, Illinois.

  • language https://rate.com

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