Review Time
Whilst the product is good. The subscription service doesn't look as though it can be cancelled. I never took out the subscription option yet keep getting billed. I have removed all my bank details from PayPal shopify etc but still getting billed .
Poor customer service and I totally regret buying this equipment which is basically a mini Tens can buy in any decent chemist
Finally had a reply removing the subscription. It's a shame it took a Google review to action this , but thank you for doing this.
Whilst the product is good. The subscription service doesn't look as though it can be cancelled. I never took out the subscription option yet keep getting billed. I have removed all my bank details from PayPal shopify etc but still getting billed .Poor customer service and I totally regret buying this equipment which is basically a mini Tens can buy in any decent chemist Finally had a reply removing the subscription. It's a shame it took a Google review to action this , but thank you for doing this.
Pressure to order saying only few available and discount price finishes today.etc Today I put the order thru and have got a reply email saying there's been a leak in the ware house and there wil be a delay as they have to get new units made .do I believe this ?? It seems like a scam .at such an expensive price and I am.in pain.so felt pressured to order at the offer of another 10% off.
I got mine and one works for 5 minutes and then I have to recharge it to make it work. and the other one doesn't work at. all. I'd just been getting the runaround from the company. I feel sick to my stomach that I bought it. I wish I could put the video up to show you what I mean. But it won't let me. I shouldn't listen to my instincts not to buy it.. And just reading the reviews all I see from the company is. I'm sorry what quit saying. I'm sorry and do something about it like give me my refund or get back to me ASAP. Actually, I would like my money back instead. As it's a very bad product. And yes, it doesn't look the same in the pictures. It's much smaller.
It took FOREVER to get to me. It does not look like the pictures. But hey, maybe size doesn't matter. Everything is MUCH smaller. I used it because it came charged. Then charged it overnight. Next morning l used it on my back. I wanted to use it on my shoulders. It won't work. No good after LESS THAN 24 HOURS.
To continue my awful experience with this company who have ignored my requests for rebate and stillNot received after a month. Today they send me a email telling me that I have a subscription to pay? Never seen anything about that ? The link does not work so no idea how much or what’s it’s for. As mentioned by me and others, please stay clear of this company as they don’t deliver on their promises and now seems to hidden subscription charges which you cant check to find out whet this company are now trying to get from you. I managed to get my subscription cancelled after emailing them and got A 40% discount out of the product which was delivered finally as I refused to pay the postal costs back.
Absolutely appalling!!!! Steer well clear of this company. They set up a subscription without your knowledge until you eventually find it in your PayPal account and they’re taking £37 a parcel from your account. I’m trying to seek a refund and have reported the matter to PayPal and emailed ReliveX several times to STOP sending these parcels and STOP taking payments immediately. So far the only reply I got was an email in DUTCH!!! I think now the only way to stop this is to switch my bank!!!
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