remass.co.uk

4.2
4.2 Based on 35 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

35 Reviews

5 Star
77%
4 Star
5%
3 Star
0%
2 Star
8%
1 Star
10%

Filtered Reviews

Filter Reviews

Review Time

Misty T.
Excellent Service and Quality

Excellent customer service and high-quality products.

5
Date of experience: Jun 07, 2025
Bud C.
Fast Shipping and Great Quality

I ordered a dress and a skirt, and the quality was outstanding. I love their sustainable approach and overall brand vision. The support team was very helpful in advising me on sizing. A friendly and positive experience!

5
Date of experience: May 29, 2025
Fernwood2002
Shipping Issues

The website claims free shipping over £130, I spent £135, but was charged £16 for shipping. Additionally, I was hit with a £40 charge from customs for inspection. I won't be ordering again.

1
Date of experience: Apr 28, 2025
Cari Walker
Fantastic Experience!

I loved the product, and it arrived very quickly!

5
Date of experience: Mar 31, 2025
Ulysses Ross
Best Vintage Store!

This is the best place for second-hand shopping! They have unique pieces at reasonable prices, accurate sizing, excellent communication, and quick shipping. I haven't visited the store yet, but my online shopping experience has been wonderful. They even informed me about minor stains on two items before shipping, showing their commitment to customer service. Shipping is very fast, and they use tracked services for orders over £130, which is a huge plus. I'm thrilled with my experience and look forward to shopping more!

5
Date of experience: Mar 27, 2025
Kristi Walker
Amazing Designs and Fast Shipping

The designs are incredible, and the shipping is very efficient. I really appreciate this brand and can’t wait to see their next releases.

5
Date of experience: Feb 27, 2025
Wayne M.
Glasses 👓 not what they seem

My daughter received some items from here which we will return for an exchange shortly- hoping for a smooth exchange process - so far fast delivery ✔️ and good customer service communication ✔️ my daughter thought she was getting some vintage pre worn Gucci glasses - cant upload my photographs of said item for some reason- I know Gucci fairly well and let’s just say the glasses are not what they should be . This has made for a disappointing experience so far but as mentioned customer service are active and I hope when we raise the exchange the experience will be better and I can update this review.

2
Date of experience: Jan 30, 2025
Adriana
Remass have the BEST clothes

Remass have the BEST clothes. They have so many one of a kind vintage pieces, and I love that all the clothes are colour coded at the store 🫶🏻

5
Date of experience: Jan 30, 2025
RB70
Love love love the fit of the poppy…

Love love love the fit of the poppy set! But my skirt did come with a rip in the stitching at the waistband seam :(

4
Date of experience: Jan 29, 2025
Elisha Harris
beautiful pieces and friendly team

Very beautiful pieces. Fast shipping and very friendly customer service. I've always gotten what I paid for and they've always helped me out when something was unclear. Thank you team Remass xoxo

5
Date of experience: Jan 27, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More