Review Time
I just realised that these bastards had charged me 39 euros TWICE for a service I didn't use. Worse still, they didn't send payment confirmation or reminder emails so I could cancel it. What options can one take in Belgium to seek redress here? This is outrageous.
I subscribed to Rentola and cancelled my account WELL WITHIN THE TRIAL PERIOD. However, they continued to charge me €39 per month for 10 months, totaling €390, without my consent. Despite my cancellation, I never received any confirmation of the cancellation or a reminder of the ongoing charges. I am extremely dissatisfied with this practice, as I should not be expected to constantly monitor my account for unauthorized transactions. This is unacceptable, and I would advise others to be cautious.They said that even if I missed the communications from them, ‘you still should have kept track of the debits on your account and reached out to us sooner.’ This is literally taken from the email they sent me. This is not acceptable, as I should not be checking my account for transactions I do not expect.Putting the blame on me for not checking my bank account closely feels careless. They offered only a one month refund, which i declined. All this feels like deceptive behavior. I strongly advise others to stay away
I strongly advise against signing up with Rentola.be. They lure users in with a seemingly harmless €1 trial, but then charge €39.99 without clearly communicating this during the sign-up process — a highly questionable and misleading practice.Additionally, the listings they claim to compile for you are often outdated, contain errors, or are already rented for the dates you need. The overall experience feels deceptive and unprofessional. Save yourself the frustration and look elsewhere for rental services.
Rentola is a deceptive, money-grabbing scam disguised as a rental platform. They lure you in with a "trial" but silently enroll you into a €39/month subscription without clear warnings. Canceling is deliberately made difficult, and customer support is either unresponsive or dismissive when you demand a refund.
Hello everyone! Do not make an account on this site.The scam goes like this:You make an account, Pass your card verification (-1 euro which is refunded immediately) After one week you pay 39 euro to another website findallrentals.comI don't know how and why, because you don't get no help from them, just generic emails with new offers and no matter how many property you are interested in, and how many emails you send telling that you are interested you never get an actual proper replay so you can make a visit appointment or anything. Please reed the reviews and do not make the same mistake.
⚠ Beware of Rentola.be’s subscription model ⚠I signed up for a €1 trial to contact landlords, but Rentola automatically subscribes you for €40/month after 7 days—without a reminder. Worse, you cannot cancel immediately (you must wait 24 hours), increasing the chance of forgetting. Also, forget about any refunds—as you guessed, it's your fault for not CANCELING in time and it is CLEARLY stated that you subscribe after 7 days. This kind of dark pattern relies on people missing the deadline rather than providing real value. EU consumer protection laws discourage such misleading practices, and many reviews reflect similar experiences.If you’re looking for rentals, do your research before using Rentola.be—I wish I had.
EngishLet us be honest here. This is a bunch of thugs.You are literally stealing my money and you know it.The subscription was cancelled on the same day i got a room from a different site. This was before the expiry of the 7 day period. Yet, you still deducted 39€. So for what reason are you deducting the money? You have not offered any service and i donot need any either having cancelled my subscription yesterday before you made the deduction today.You mantain the auto deduction system to cheat people out of their money without the option to remove their credit card details to avoid such fraud.You are thieves just there to steal peoples money without offering any service. What service have you provided for the deduction you have made?I advice everyone to stay away from registering with such a site. Look elsewhere. These are dishonest robbers out to make money without offering any service just by using the auto deduction system once you enter your visa card details. stay away from these scumbugs.ItalianoSiamo onesti. Questa è una banda di delinquenti.Mi state letteralmente rubando i soldi e lo sapete.L'abbonamento è stato annullato lo stesso giorno in cui ho preso una stanza da un altro sito. Questo è stato prima della scadenza del periodo di 7 giorni. Eppure, avete comunque detratto 39€. Quindi per quale motivo state detraendo i soldi? Non avete offerto alcun servizio e non ne ho bisogno neanche io, avendo annullato il mio abbonamento ieri prima che effettuaste la detrazione oggi.Mantenete il sistema di detrazione automatica per truffare le persone sui loro soldi senza la possibilità di rimuovere i dettagli della loro carta di credito per evitare tali frodi.Siete dei ladri, lì solo per rubare i soldi delle persone senza offrire alcun servizio. Quale servizio avete fornito per la detrazione che avete effettuato?Consiglio a tutti di stare alla larga dalla registrazione su un sito del genere. Cercate altrove. Questi sono ladri disonesti che vogliono fare soldi senza offrire alcun servizio, semplicemente utilizzando il sistema di detrazione automatica una volta inseriti i dettagli della vostra carta Visa. state lontani da questi bastardi.EspañolSeamos honestos. Son un grupo de matones.Literalmente me están robando el dinero y lo saben.La suscripción se canceló el mismo día que conseguí una habitación en otro sitio. Esto fue antes de que expirara el período de 7 días. Sin embargo, me descontaron 39 €. Entonces, ¿por qué razón me están descontando el dinero? No me han ofrecido ningún servicio y yo tampoco necesito ninguno, ya que cancelé mi suscripción ayer antes de que hicieran la deducción hoy.Mantienen el sistema de deducción automática para estafar a la gente sin la opción de eliminar los datos de su tarjeta de crédito para evitar este tipo de fraude.Son ladrones que solo están ahí para robar el dinero de la gente sin ofrecer ningún servicio. ¿Qué servicio han proporcionado para la deducción que han realizado?Les aconsejo a todos que se mantengan alejados de registrarse en un sitio así. Busquen en otro lado. Son ladrones deshonestos que buscan ganar dinero sin ofrecer ningún servicio simplemente utilizando el sistema de deducción automática una vez que ingresan los datos de su tarjeta Visa. Manténganse alejados de estos sinvergüenzas.DuitschSeien wir mal ehrlich. Das ist ein Haufen Gauner.Sie stehlen buchstäblich mein Geld und das wissen Sie.Das Abonnement wurde am selben Tag gekündigt, an dem ich ein Zimmer von einer anderen Site bekam. Das war vor Ablauf der 7-Tage-Frist. Trotzdem haben Sie 39 € abgezogen. Aus welchem Grund ziehen Sie also das Geld ab? Sie haben keine Dienstleistung angeboten und ich brauche auch keine, da ich mein Abonnement gestern gekündigt habe, bevor Sie heute den Abzug vorgenommen haben.Sie halten das automatische Abzugssystem aufrecht, um Leute um ihr Geld zu betrügen, ohne die Möglichkeit zu haben, ihre Kreditkartendaten zu entfernen, um solchen Betrug zu vermeiden.Sie sind Diebe, die nur da sind, um Leuten Geld zu stehlen, ohne irgendeine Dienstleistung anzubieten. Welche Dienstleistung haben Sie für den Abzug erbracht, den Sie vorgenommen haben?Ich rate jedem, sich nicht bei einer solchen Site anzumelden. Suchen Sie woanders. Das sind unehrliche Räuber, die Geld verdienen wollen, ohne irgendeine Dienstleistung anzubieten, indem sie einfach das automatische Abzugssystem verwenden, sobald Sie Ihre Visa-Kartendaten eingeben. Halten Sie sich von diesen Dreckskerlen fern.
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