Review Time
I wish there were more stars. Fantastic company. Really good about getting back with you should there be questions. the folks that operate this company are also very patient. And for everything that they offer, benefits of quick and reliable communication, an easy to learn and use platform, they could easily charge more. So if you're ready to level up, consider making this company your next stop.
Reservation Key has been the backbone of our B&B business for three years now. The system software it's self is practical, reliable and user friendly from both the back end as an administrator and the front end for guests. And, while the platform has been wonderful, it is the customer service that really keeps us on point! Our account manager, Bradlee, is always professional incredibly efficient with response time, and there has never been a hiccup Bradlee hasn't been able to get to the bottom of. We are so grateful for Res Key from software to customer care!
Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress.Features we love would be: The way reservations are displayed on the main availability pageThe ability to print daily multiple reports including housekeeping sheetsThe ability to monitor the activity within each reservationWe would highly recommend this reservation system.
Reservationkey is the most robust and most affordable software I have found. The software allows me to successfully manage several properties, property owners, housekeeping, ect. My staff finds the software easy to use and we have been extremely happy with Reservationkey for 19+ years!
We at Springer Creek RV Park & Campground are totally impressed with Reservation Key as a company. The site is user friendly. Even the senior's have commented on how easy it is to use. If there are any glitches at all (which is rare) the folks at ResKey are on it! The staff is also very friendly and respond quickly if you have an issue. Thanks ResKey!!
Thank you for providing such excellent customer service! The ReservationKey program is the perfect solution for managing and booking reservations at our small 20 room motel. Because I travel a fair amount, being able to keep an on eye on financials and daily bookings from anywhere has been a game changer for me personally. Again, thank you, thank you!!
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