Review Time
Terrible service. On the phone for too long waiting for no one to pick up. My lease ended in Oct 2025 and I am still being charged $15 a month. I want a refund and my money back as no one picks up the phone as I am trying to cancel it. If this keeps going on I am going to call the police as I have now paid an extra $60 on top of the scam of insurance that is overrated anyways. This company just uses you to put money in their own pockets. Do not use this company. They do not care about you and just want to steal from you. Like I have waiting over 15 minutes on hold. No one followed back up with me. I want my refund, thinking about suing too. Wouldn't be surprised if they aren't answering the phone because they are too busy getting arrested for money laundering or some other fishy bullshit they are up to. What a joke.SCAM!!!!
I received excellent service from Luke today. I needed proof of insurance forwarded to my rental office. I’m a disabled Military Veteran, with a TBI. Luke forwarded everything to the rental office for me. Luke is the life saver in a storm. He’s professional, kind, respectful, patient, knowledgeable and put my mind at ease. Thank you Luke, I really appreciated your help today. Robin McKelvey
They are the worst. I had to have my insurance verified through them for my apartment rental, where they control which insurance you get. They make it so difficult to get any other insurance. they don't answer phone calls or emails. They keep rejecting insurance so to push you to buy their own insurance.
Even after your lease ends, they continue TAKING MONEY OUT OF YOUR ACCOUNT. Terrible customer service and predatory business model. The company should be ashamed. I've been out of my apartment for 7 months now. I've lost over $100 to them for literally no reason. DO NOT USE THEM FOR RENTERS INSURANCE
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