retrofitwest.co.uk

5
5 Based on 50 reviews

Retrofit West is a Community Interest Company offering concise and independent advice and support for domestic retrofit projects in the West of England. Our expertise helps householders plan, design, and deliver energy-efficient and sustainable home impro...

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Average Rating

5

/
5

50 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

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Timothy Kimball
Matt Williams was brilliant. His understanding - both theoritical and hands on - was an absolute he

Matt Williams was brilliant.

His understanding - both theoritical and hands on - was an absolute help. As a home owner trying to address complex issues around heating, insulation and energy is a mind field - and Matt really helped us understand our options and focused our attention on what was possible and effective.

Thanks!

5
Date of experience: Jan 27, 2026
Anthony R.
Wonderful experience with my retrofit advisor

I had a delightful discussion with my retrofit advisor. They were well-informed and explained the benefits and costs of various retrofit options suitable for my 1980s detached property (including heat pumps, electric boilers, solar panels, etc.). They also provided valuable practical tips for insulation and damp prevention. I appreciate the reliable suppliers and contractors they recommend.

5
Date of experience: Jan 15, 2026
Howard
Exceptional service

Exceptional service with quick and efficient fault diagnosis and resolution. I would highly recommend this service based on their ability to identify and fix an issue I had struggled with for days.

5
Date of experience: Jan 15, 2026
Brielle Carter
Thermal imaging survey is essential

The advisor was incredibly knowledgeable and capable, showing us various ways to enhance our insulation and draught-proofing, with clear priorities for implementation—most of which were low-cost. There was no pressure to purchase anything, just valuable expert insights. The survey lasted just over three hours, making it the best value ever! Highly recommend it!

5
Date of experience: Dec 31, 2025
Laurel Lewis
Impressive consultation visit

The advisor visited my home for a complimentary one-hour consultation. Despite having done some research, I was truly impressed by their expertise and guidance on available options and resources. I strongly support this free home consultation service.

5
Date of experience: Dec 31, 2025
Madeleine M.
Outstanding support for our retrofit project

The advisor was incredibly helpful in navigating the complexities of sustainable retrofitting, especially regarding internal wall insulation and breathable plasters. Having support for planning and phasing of the various works has been invaluable.

5
Date of experience: Dec 12, 2025
Invaluable advisory service

I had a great conversation with my retrofit advisor. They were knowledgeable and clearly outlined the benefits and costs of various retrofit options suitable for my detached property from the 1980s (heat pumps, electric boilers, solar panels, etc.). They also provided practical advice on insulation and damp prevention. I appreciate the list of trusted suppliers and contractors they offer.

5
Date of experience: Dec 09, 2025
Paygasus
Excellent, affordable personalized service

A friendly and helpful consultation where they genuinely listened to my concerns. Practical advice was offered, along with ongoing support for specific questions leading up to the report. The detailed report clearly outlines the next steps we need to take. Highly recommended!

5
Date of experience: Dec 09, 2025
EB23
Very supportive energy efficiency advice

The team has been very supportive throughout the process. We've received useful feedback and plan to start some improvements in 2026.

5
Date of experience: Oct 01, 2025
angeldark72
Fantastic experience

Fantastic, complimentary service that was genuinely useful and appreciated. Highly recommend.

5
Date of experience: Sep 19, 2025

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Business Details

  • Retrofit West is a Community Interest Company offering concise and independent advice and support for domestic retrofit projects in the West of England. Our expertise helps householders plan, design, and deliver energy-efficient and sustainable home improvements.

  • email hello@retrofitwest.co.uk
  • call 08000386733
  • language https://retrofitwest.co.uk

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