Review Time
My Account manager Aimee was amazing to deal with, but other than that, revive basically threw me into a deeper hole than I was already in. I had no current arrears, but I knew if I kept going the way I was, I would start owing creditors, so I contacted revive for help.
I was told everything was good and it just needed to clear compliance, I was told to stop paying my creditors and start paying revive. I contacted all my creditors and told them revive was taking over and I would no longer be making payments.
THREE MONTHS later, I was told that compliance would not approve my agreement and that I was ineligible for their assistance.
As far as all of my creditors are now concerned, I've been making no payments for months, no one is taking over my accounts and I have no official debt agreement in place. I now owe arrears and fees to companies revive should have taken over. I was given no assistance on how I could move forward, basically just 'sorry we can't help you, figure it out' after three months of not paying anyone else. I did get a refund for the funds paid, but that covered a fraction of what is now completely overdue. I am now in a worse position than I was when I started, and given no direction on how to move forward.
I had the lovely opportunity to work with Anette Carter. Absolutely fantastic; she had explained everything and literally held my hand throughout my entire case. Can not fault Anette and Revive. Absolutely assisted me and my future financial situation.
Ben was really reassuring in the situation. It’s really important. Made me feel comfortable with the decision moving forward and made sure to overexplain everything to me as to make sure that I understood what I was walking into. Along with that was just courteous and kind the entire experience.
Had overcommitted financially with some unsecured credit, and discovered this company online and done a bit of research on them.All the 5 star reviews were indeed legit, Tuanita was extremely helpful with the overall process which was managed extremely professionally.Any queries were responded to proficiently.Definitely recommend this company to anyone out there that’s struggling with debts
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