Review Time
Just like everyone else, I booked a taxi via their site and unknowingly made to agree to a monthly subscription fee of €49. Emailed to them to explain that I was a tourist and do not speak or read French. Why would a tourist agree to pay €49 when I am using the service only once!! They refuse to consider a waiver. What a brilliant way to make €49, pretty easy way to make money when nothing is delivered. (FYI, thetaxi I tried booking wasn’t processed. I waited for a long time and had to cancel).
Just like everyone else in this thread, I was scammed by this company using that premium 49€ subscription. I booked a taxi, they make you create an account and link your bank details (apparently you’re subscribing to something), the taxi never came, and a few days later I had a charge of 49€. Non refundable - they say. Stay away from these people.
I was charged €50 per month for a subscription I did not knowingly sign up for. The recurring charge was not clearly explained at the time of purchase.When I contacted Rezervao to request a refund, they refused despite the subscription being unintended.After researching further, I found many similar complaints from other customers experiencing the same issue.I recommend extreme caution before using this service and carefully checking for any hidden or unclear subscription terms.
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