Review Time
I want to express my sincere thanks to a representative from the Operations Team. I had reached out to several insurance providers before, and it was always challenging to receive straightforward answers from their customer support (the communication was genuinely frustrating). Therefore, I was thrilled to receive the email from the representative! The responses were clear, easy to comprehend, and highly professional. This was exactly what I needed - a concise confirmation along with helpful links. Effective communication like this is crucial, as it boosts my trust in the service. Thank you! :)
I am incredibly grateful to the representative from the operations team. I had reached out to multiple insurance providers previously, and it was often challenging to get straightforward answers from their customer support (the communication was quite frustrating). Thus, receiving the representative's email brought me immense joy! The responses were clear, easy to comprehend, and highly professional. This is exactly what I needed - a brief confirmation along with helpful links. Such communication is vital, as it enhances my trust in the company. Thank you! :)
The company offered the best policy for trekking in Nepal that I could find, with very competitive rates compared to other providers for similar coverage. I was also able to secure cancellation insurance for a trip planned more than a year out. Their terms and conditions are clear, so you know exactly what is covered.
I'm planning a trip to Peru that includes multi-day hikes at high altitudes. Finding and securing the appropriate insurance for both of us was straightforward and easy. Hopefully, we won’t need it, but if we do, I am confident the process will be just as efficient.
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We’re Rise & Shield, the adventure-obsessed travel-insurance specialists who believe incredible journeys should never be cut short by unexpected mishaps.
After all, memories should never be medical bills, ever.
From alpine switchbacks to equatorial surf breaks, our flexible policies cover more than 150 adrenaline-charged activities, like trekking to 6,500 m, off-piste skiing, scuba diving, mountain biking and plenty in between.
No matter where you set off from, or where your compass lands next, our “anywhere-to-anywhere” cover keeps you protected across the globe, even if you’re already on the road when inspiration strikes.
Choose a single-trip plan for a once-in-a-lifetime expedition or lock in an annual multi-trip policy to roam freely all year; every option comes with 24/7 medical-emergency assistance, swift helicopter evacuation, and a claims process designed for travellers, not paperwork.
We’re authorised and regulated in the UK by the Financial Conduct Authority (FRN453654), underwritten by Optimum Global Insurance and reinsured by Lloyd’s of London, so your safety net is as solid as the routes you tackle.
Wherever adventure calls, we’ve got your back, so you can travel the world bravely and come home with only the best stories.See more
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