Review Time
We dealt with John Roberts and throughout he was professional, contactable and provided a clear and efficient service. John and the portal made it easy to deal.I’ve used this company now multiple times and have referred countless friends due to the ease and efficient service offered.John was a delight to deal with throughout and supported us getting our purchase over the line prior to Xmas.Thanks again John!
I recently used Roberts Crossley to sell a house and received excellent service. They are very efficient and gave me frequent clear updates on the progress of the sale. Amazingly John rang me twice as he said its much easier and quicker for him. He even set up a Zoom call while I was on holiday in India to ensure there were no delays in the exchange of contracts. Remarkably, their bill remained the same as their original quote despite this very personalised service. I highly recommend them.
I cannot recommend and praise Ben Thomas at Robert Crossley enough. Ben went above and beyond to make my sale/purchase happen. Without him and his expertise and determination I wouldn’t be in my new home today. Thank you so much Ben
We recently completed a chain transaction for a property in December. As with most chain property transactions, there were a couple of complexities along the way, but Robert Crossley and the team particularly Ben; consistently delivered a professional and exceptional service, as always.We found the company online about 2019, have worked with Ben for years now, and the standard of service has always been outstanding. Communication was clear, timely, and reassuring throughout the process(s). A great firm to work with and highly recommended. - 'Desola
Very professional, focused on delivering the best conveyancing service. We were proactively kept informed of the progress of the property transfer. Pricing was competitive. I would have no reservation about recommending this firm of solicitors for conveyancing. Well done.
During a conveyancing process, a mistake was made and my address was given to another company incorrectly. As a result, through no fault of mine, the company issued invoices which I didn't receive and I was charged late payment fees of £1435, which I had to pay. Mistakes happen, which I understand, but I asked the partners of Roberts Crossley for compensation and I was totally ignored.Not acceptable professional or moral standards, especially from a legal firm.
Had a great experience with Robert Crossley solicitors with the purchase of my first home. The process was very smooth as Robert kept us updated all the way and was easy to reach by phone when required. He also took his time to explain any legal bits we didn’t understand. Would definitely use their legal services again.
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