mypassportcenter.com

4.5
4.5 Based on 120 reviews

Thousands of travelers trust My Passport Center to help them simplify their passport process. Whether you need to apply for a new passport (DS-11), renew your existing passport (DS-82), or report a lost or stolen one (DS-64) — our platform makes the proc...

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Average Rating

4.5

/
5

120 Reviews

5 Star
68%
4 Star
15%
3 Star
1%
2 Star
0%
1 Star
15%

All Reviews

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Greta Gaard
Filling out the application was easy! We know the answers for our own passports and there were no "t

Filling out the application was easy! We know the answers for our own passports and there were no "trick" questions. I do wish the fee had been stated at the start, as there was a bit of sticker shock for the replacement cost of a lost passport--but, the passport is needed on short notice these days.

4
Date of experience: Mar 01, 2026
christina casey
This is a third party website, not government official, and NOT an online renew form. I paid 169$, $

This is a third party website, not government official, and NOT an online renew form. I paid 169$, $130 for what I assumed covered the passport book and was an online renewal for the passport because I qualify for online renewal. When you search up, passport online renewal only, this company appears. It’s blue is similar to government website and appears official. No where on their website does it state that they do not do online renewal only as in apply and upload your paperwork online. Filing the forms is also very similar to what you do on the government website. The renewal they do online is just a form called a DS-82 that you are still required to submit through mail for the passport book, which again not an online renewal. $39 was for expedited. Very misleading.

Update: requested for a refund.

1
Date of experience: Feb 28, 2026
Rhonna Gajda
This website is a scam. They charge what it cost to get a passport but it is only the form, which yo

This website is a scam. They charge what it cost to get a passport but it is only the form, which you can get for free online. They have no number to call and don't return email. Stay away. Go directly to the government website to get or renew your passport. So shady.

1
Date of experience: Feb 28, 2026
Holly Lynch
This is a third-party service that you don’t need. Go to the government website and do it online the

This is a third-party service that you don’t need. Go to the government website and do it online there.
It’s cheaper and it’s direct! You don’t need a third-party service to renew or get a passport. Only go to the government website.

5
Date of experience: Feb 25, 2026
Rob M
i got scammed looked i was an official website. Spoofing a government website should be illegal! I w

i got scammed looked i was an official website.
Spoofing a government website should be illegal! I want a refund.

1
Date of experience: Feb 22, 2026
Judith Robinson
This company is a SCAM! I paid $150 for them to fill out a form and send it back to me in 3 days! I

This company is a SCAM! I paid $150 for them to fill out a form and send it back to me in 3 days! I also emailed them multiple times to request a refund, starting 5 minutes after I realized I had made a mistake, they have not responded and there is no phone number to be found. DO NOT USE THIS COMPANY!!

1
Date of experience: Feb 20, 2026
Barbara Viscuso
Going through the questions were easy the only thing I didn't like was that once it finally went thr

Going through the questions were easy the only thing I didn't like was that once it finally went through it said I only had 4 minutes to fill out my payment card information. If the system is going to take that long to take me to the payment section that would make most people feel super rushed and that is when mistakes are made. I am a quick at typing so I didn't have a problem, but others will.

4
Date of experience: Feb 18, 2026
Paul Smith
You all know this site is an absolute scam right? All they do is fill out the form that is already f

You all know this site is an absolute scam right? All they do is fill out the form that is already free online from the government site, then charge you extra. They don't tell you until AFTER you pay that you need to do all the work yourself. You have to download the forms, print them, send them in.... Just go to the real government site, everything is automatic and done online when you visit the REAL passport renewal site.

Just go to travel.state.gov site.

1
Date of experience: Feb 10, 2026
Jonathan Robinson
No refunds allowed. I filled out the form in error and asked for a refund 10 minutes after submittin

No refunds allowed. I filled out the form in error and asked for a refund 10 minutes after submitting my information. They have refused to refund my money after multiple attemps in chatting with Ana. I have documentation of times of emails that fit within their website's stated refund policy.
If you have already paid them, it will be impossible to get a refund. I suggest going through only .gov websites as a safer course of action.

1
Date of experience: Feb 05, 2026
Brian Logue
100% scam... I filed for their services on October 14th. Heard nothing back despite consistent follo

100% scam... I filed for their services on October 14th. Heard nothing back despite consistent follow ups. I asked for a refund on Dec 17th as it was getting close to my Jan 15th travel date. My request was ignored. For weeks I attempted to get in touch with their company.
Services were "completed" Jan 6th.
Again, I was traveling on Jan 15th. Then they addressed my refund request stating that since I received my documents, they wouldn't do a refund. Every email response is AI generated. Impossible to speak with a human... I did everything on my own for passport application renewal. It wasnt hard. You don't need this company. HIRE AT OWN RISK

1
Date of experience: Jan 28, 2026

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Business Details

  • Thousands of travelers trust My Passport Center to help them simplify their passport process.

    Whether you need to apply for a new passport (DS-11), renew your existing passport (DS-82), or report a lost or stolen one (DS-64) — our platform makes the process smooth, quick, and error-free.

    Our easy-to-use online editor allows you to complete and review your form in minutes. Once done, you can download and print your application, ready for submission at your local passport acceptance facility.

    By guiding you step by step, we help you avoid mistakes that can cause frustrating delays. Our team of experts reviews your form for common errors and is available 24/7 to answer any questions.

    At My Passport Center, our focus is on delivering a professional, transparent, and reliable experience that gives you confidence and peace of mind.

    Save time, reduce stress, and join thousands of satisfied users who rely on My Passport Center to make managing their passport applications easier than ever before.See more

  • email support@mypassportcenter.com
  • language https://mypassportcenter.com

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