ronseal.com

1.1
1.1 Based on 21 reviews

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Average Rating

1.1

/
5

21 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
86%

All Reviews

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Review Time

Jordan Ross
Very disappointed with the fence paint.

I can't stress enough how poor the quality of this fence paint is. Initially, it required four coats to cover a previously red fence, and after a few weeks, it started to wear off. Now, a significant amount is washing away with the rain and snow. The company really needs to reevaluate this product; it is utterly disappointing.

1
Date of experience: Jan 16, 2026
Cary Patterson
Absolutely unacceptable quality...

I cannot stress enough how terrible this fence paint is. It took four applications to cover a previously red fence, and after just a few weeks, it started to peel off. Now, a lot of it is washing away with the rain and snow. The company must seriously reconsider this product; it is completely inadequate.

1
Date of experience: Jan 16, 2026
Sandy P.
Such a shame

It seems that the company is heading towards a troubling future. Why change an excellent oil-based paint that was truly one coat and very durable into a complete failure? They need to return to the original formula. Just to clarify, I am reaching out to you, not just contacting you!

1
Date of experience: Jan 14, 2026
Russell
Does NOT perform as advertised!

I used the product with a 5-year guarantee on my new garden shed during summer, and now it's letting in rainwater on all sides as winter arrives. The packaging shows a shed and claims it's suitable for them, but after contacting customer service, I received no support at all! Their response indicated that they expect it to leak. This is misleading, and I would be interested in joining any collective complaints, as the paint has ruined my shed, requiring removal down to bare wood to fix it.

1
Date of experience: Jan 07, 2026
Audra Smith
Color of wood filler not accurate

The color of the wood filler is misleading. I've generally been satisfied with the company, so I purchased this for a project. The color shown on the packaging is far off. It dries slightly lighter, but they might as well not show it at all. £8.99 wasted for me.

2
Date of experience: Jan 02, 2026
clemink84120
Terrible product!

If I could give it zero stars, I would. I'm referring to the ultra-tough gloss paint that supposedly stays white. This product is awful! It has the consistency of thin varnish, despite vigorous mixing. It drips everywhere and has ruined my kitchen, floors, and skirting boards. Don't take my word for it—waste your money if you want, but you'll regret it! I will never purchase it again. It's shocking that this is labeled as paint.

1
Date of experience: Jan 01, 2026
Cyborg_Anaconda
Don't waste your time.

I bought a 10-year dark oak product for an exterior gate. After three coats, it was nowhere near the dark color depicted on the packaging. A complete disappointment. I wish I had chosen a different brand.

1
Date of experience: Dec 10, 2025
14 working days and still no refund

It's the end of the day on Tuesday, and the customer service team has not contacted me about my missing refund. It's all empty words with no action. They really need some proper training. Where is my refund?

1
Date of experience: Nov 18, 2025
Jeb Sanders
Concerning the one coat product

Regarding the one coat product, I don't understand how it passed quality control. It comes off with just a touch or scratch. I applied two coats and am still not satisfied with the results. I don't know how they justify the price. I feel let down and will not purchase again. It does not perform as advertised.

1
Date of experience: Nov 12, 2025
Conor W.
Changing fence color is very challenging

Inform customers that changing colors, especially from dark to light, requires many coats! I'm on my fifth coat, and it still needs more! I recommend avoiding this product.

2
Date of experience: Oct 12, 2025

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