Review Time
Awful company. I ordered a nail storage bag, got a despatch email the next day but when tracking it, it was clear that it had never been handed to Royal Mail. I emailed and they replied blaming it on the strikes. Numerous emails afterwards went unanswered and then I discovered that their website had shut down! Disgusting people, taking my money for a product, knowing they were going out of business. Fortunately I was able to chargeback the money via my bank. I hope these dreadful humans never start another business!
Ordered a lot of sale items from this company. Waited for delivery but after 2 weeks nothing arrived. I sent 4 e-mails and i called both tel numbers on the web site but no answer. (One of them said it was an incorrect number.) Then all of a sudden i had an email from them to say if i did not collect my order from a drop off locker (DPD were the delivery company) by the same day then the goods would go back to the Depot and then returned to them, Roo Beauty. I sent 2 more e mails asking for a tracking number and explaining that i have still not had delivery of my order or any information about where the locker was that i could collect it from. Finally a week later i got a tracking number and put it into the DPD system which then said it was on its way back to the delivery depot. Sent yet another 2 e-mails which was met with silence, nothing. Finally received an e-mail saying that they had issued a full refund, as yet nothing has turned up in my bank account. Personally i think they are either in the process of closing the company down or going bankrupt. Very bad customer service, and so unprofessional. I will not be ordering from them ever again.
If I could give a 0 I would!!!! My product came used and DIRTY during a global pandemic 🤮 no reply for over a week and then all they offered me was a refund when I needed it for 12th April to start work. Absolutely pathetic company, do not waste your time. Take your money elsewhere I wish I did!!!!
What an awful company. I bought scissors from them on Sunday night from their website and paid £100 . The PayPal transaction went through but I received no email confirmation from them to confirm purchase . Their is nothing on their website or voicemail that suggests they are shut due to COVID. I emailed twice , called twice and left an instagram message which I could see was seen asking for reassurance that all ok ? I was completely ignored.. no response at all . Just noticed they have refunded me my money through PayPal with no explanation at all . Avoid buying from this company
Claim your business profile now and gain access to all features and respond to customer reviews.
The home of great quality beauty storage solutions. Beauty cases, trolleys and bags ideal for nail technicians, hairdressers, beauticians and home use.
bioniq.com
vietnamrawhairsupplier.com
getglowingnowskincare.com
wearewild.com
ohmyprettywig.com
superiorhair.com.au
infinitemassage.com
easthealing.com
nucelle.com
fragrantnest.com
