rubycar.com

3.8
3.8 Based on 65 reviews

RubyCar by Avis is a national online retailer that allows you to shop thousands of high-quality, single-owner vehicles online, delivered straight to your door or picked up locally at any one of our designated Avis pick-up locations. With RubyCar, you can ...

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Average Rating

3.8

/
5

65 Reviews

5 Star
69%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
28%

All Reviews

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Review Time

Rebecca
SELLS UNSAFE VEHICLES and charges you to fix

SELLS UNSAFE VEHICLES, AVOID! We had a vehicle delivered for $399. Upon the initial drive, it experienced "death wobble" -- violent front end instability at 55+ mph (along with a failed hybrid system, and broken hood latches). Took it to the dealer and it needed over $2200 in repairs. We declined citing death wobble as likely chronic, and asked for return under the 7 day warranty. Car was picked up from the dealer almost a week later. Ruby debited over $2000 on our refund for return transport (yes, 5x the original fee) on an unsafe vehicle. This wasn't cosmetic, or preference but a NHTSA recognized safety defect on a vehicle with a "pre-sale inspection". Unless you like haircuts from the finance dept. avoid them like the plague. UPDATE: Ruby is reportedly refunding the bulk of the transport fee on the return. Still the most expensive test drive on a supposedly “inspected” vehicle ever. We are out $800 plus interest on the note. Crazy business practice.

1
Date of experience: Oct 20, 2025
John Conner
Couldn't be worse

Couldn't be worse. Dragged the process out until my wife ultimately had to abandon the deal. Not at all transparent. Probably the worst car buying experience I've had.

1
Date of experience: Oct 12, 2025
Joe Stainsby
Really great polite people who got be a…

Really great polite people who got be a good car and made the whole process seamless. Surprisingly excellent. Especially Margie and Kayleigh.

5
Date of experience: Oct 10, 2025
Donelle Mcdonald
I was apprehensive at first from the…

I was apprehensive at first from the reviews regarding time receiving the car, and registration but everyone involved communicated effectively by text, calls and emails. I did have to purchase a new battery because it was DOA but I was setup with Margie who quickly got a reimbursement plan setup for me. I would like to thank all parties involved. Josh, William, Margie, Sarah, Abby, and Cindy. I believe that is everyone and I’m sorry if I left anyone off but thank you equally.

5
Date of experience: Oct 08, 2025
Keoni Jefferson
Carolyn and Will are the best

Carolyn and Will are the best. I have never experienced or have had a comfortable and reliable car buying process in my life. Ruby car is the best and their employees.

5
Date of experience: Sep 14, 2025
Jann Sheffer
Josh White was very informative

Josh White was very informative, professional and gained my confidence quickly.Ask for Josh ! You will not be disappointed 👍

5
Date of experience: Sep 09, 2025
For a fair deal, call Rubycar

I had never heard of Rubycar by Avis until I was wanting to trade my F-250 in mint condition for a equalto or better Suburban. I tried to trade locally, but the car dealers in NW Arkansas are basically crooks. So, I went on the internet. Rubycar kept popping up. I called and talked to a very knowledgeable AND professional salesperson at Rubycar by the name of Richard. After trading a few pictures we talked trade money and just like that I saved about $6,000 and got exactly what I wanted. They delivers the suburban 2 weeks ago and will be picking up the F-259 on Monday. This is a very fair and precise company. I have 3 vehicles and when I trade my next one in, it will be through Rubycar and the sales person will only be Richard. These people have integrity. My locals don’t. So, if your in the need for a used vehicle, I would call Richard at Rubycar every time. Thank you, Rubycar and thank you Richard

5
Date of experience: Sep 06, 2025
Jaden Kalla
Abby was amazing she helped me find…

Abby was amazing she helped me find exactly what I was looking for, thank you !

5
Date of experience: Aug 28, 2025
Marcos Longo
I made a purchase less than a month ago…

I made a purchase less than a month ago and the process was way easier than I expected. I was approved so quickly that o taught this wasn’t real. Jenn was my contact and everyone else I have spoke was all very friendly and helpful. I already gave their information for a couple people that I know are car searching. If I need another car I know where to look first.

5
Date of experience: Aug 23, 2025
C cbs
Easy steps to buy my car

It was easy to find make and model. The exact color and options. This less complicated then other companies line it.

5
Date of experience: Aug 18, 2025

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Business Details

  • RubyCar by Avis is a national online retailer that allows you to shop thousands of high-quality, single-owner vehicles online, delivered straight to your door or picked up locally at any one of our designated Avis pick-up locations. With RubyCar, you can browse and shop our extensive inventory of low-mileage, competitively priced cars, and trucks with new inventory added daily.See more

  • language https://www.ruby-car.com/

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