rugs-direct.com

4.4
4.4 Based on 2.5K reviews

From the comfort of your home or office, you can easily search and shop for rugs by any combination of style, theme, color, size, shape, material, brand or price. And we’ll deliver them to you absolutely free to any address in the contiguous USA. Currentl...

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Average Rating

4.4

/
5

2.5K Reviews

5 Star
77%
4 Star
6%
3 Star
4%
2 Star
3%
1 Star
10%

All Reviews

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Review Time

Celia
The rug is as described - very soft & well made with a neutral color & design. However, it is dark s

The rug is as described - very soft & well made with a neutral color & design. However, it is dark so I haven't decided if I'm going to keep it. I'm giving a 4-star rating because the rug wasn't shipped in the 24 hrs advertised. It took several days but came very well packaged & laid out with no wrinkles.

4
Date of experience: Feb 07, 2026
Rugs were great quality for price and…

Rugs were great quality for price and didn’t off gas at all.

5
Date of experience: Oct 26, 2025
Fast delivery- Top quality

Fast delivery and excellent quality. I looked at similar rugs in big box stores that were 5-6x more expensive and comparable in quality.

5
Date of experience: Oct 26, 2025
Kimberly Loeffler
Completely satisfied!

My rug arrived quickly and wrapped safely in heavy plastic. The rug itself is beautiful! We love how heavy it is and the colors are true to the advertisement. I will be ordering 2 more matching rugs!

5
Date of experience: Oct 26, 2025
fran dawson
Bad returns procedure

I’m really cross about the returns procedure. The rug I purchased was a good rug but the wrong colour - brighter than the pictures but that’s the trouble with online. On generating the return/refund I realised it was up to me to source my courier. A heavy rug, rolled up as per instructions was not accepted by many couriers, as being oversized. I’m getting quotes of over £30 to return the item by the few couriers that will carry it. This is totally unfair. I would much rather pay for delivery and have a free return or alternatively a return label generated by the company. I’m now stuck with a rug I don’t want, because I resent shelling out over £30 and getting nothing in return. Here’s hoping I can flog it on EBay. Badly done Rugs-Direct

2
Date of experience: Oct 25, 2025
Marsha Crawford
Rug and rug pad are excellent quality

Rug and rug pad are excellent quality! Colors in the rug are pretty! Looks beautiful in my main room.

5
Date of experience: Oct 24, 2025
Mary Hughes
Easy ordering

Delivery was very fast. Rug is beautiful.

5
Date of experience: Oct 24, 2025
Jean Kremler
awesome rugs

5
Date of experience: Oct 23, 2025
Exceeded expectations

Rug was even softer in texture and colors more vibrant than expected. Very pleased with it and the cushiness of the rug pad. It was a little annoying that the rug pad needed to be cut down to size, but overall very pleased.

4
Date of experience: Oct 23, 2025
Eric J.
Fantastic service and spectacular rug!

5
Date of experience: Oct 23, 2025

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Business Details

  • From the comfort of your home or office, you can easily search and shop for rugs by any combination of style, theme, color, size, shape, material, brand or price. And we’ll deliver them to you absolutely free to any address in the contiguous USA. Currently we offer over 180,000 selections and we add new inventory almost daily. You'll also get our 110% Price-Match Guarantee and 30-Day, In-Home Trial. You can't make a mistake when you buy from Rugs Direct.See more

  • email info@rugsdirect.com
  • call 8884641447
  • language https://rugs-direct.com

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