sandgrainstudio.com

2.9
2.9 Based on 15 reviews

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Average Rating

2.9

/
5

15 Reviews

5 Star
33%
4 Star
0%
3 Star
20%
2 Star
13%
1 Star
33%

All Reviews

Filter Reviews

Review Time

Aaron Hodges
Not a great print. I ordered a print of a photograph and it’s quite cheap looking. The other frame

Not a great print. I ordered a print of a photograph and it’s quite cheap looking. The other framed print I got was fine but anything photographic that should be on a pro level I would advise you don’t order. Also the frames are not wood.

3
Date of experience: Feb 23, 2026
Aaron Hodges
Not a great print quality

Not a great print. I ordered a print of a photograph and it’s quite cheap looking. The other framed print I got was fine but anything photographic that should be on a pro level I would advise you don’t order. Also the frames are not wood.

3
Date of experience: Feb 05, 2026
Charlie
No communication

Ordered my art in December, it is now February and haven’t received any communication this year regarding my parcel. They won’t even reply to my emails.

1
Date of experience: Feb 04, 2026
Kristina E
Stole my money and still no orders

Ordered on the 28th of January and still don’t have the four framed prints I ordered. One they currently still haven’t bothered to ship and the second was delivered to who knows where. They do not care about their customers.

1
Date of experience: Jan 28, 2026
Emily Danielle
Do not buy - SAVE YOUR MONEY & TIME

SAVE YOUR MONEY & TIME. They are selling plastic frames and calling it natural wood. It is a plastic printed wood grain applied to particle board. They do not accept returns, allow for product reviews on their website and misrepresenting the frames providing one picture which is not what is received and every other poster on their website shows actual wood framed posters that is not their own or same product sold. They can’t even tell you what type of wood the product is made of on the prduct page. The website posts high ratings that are not customer or review based misrepresenting and falsifying satisfied customers.

1
Date of experience: Jan 20, 2026
Andreas Keßler
Great Service

I've had good experiences. I recently ordered a poster. When I unpacked it, it tore because the tape had been applied incorrectly. Probably a small mistake during packaging. I complained and immediately received a free replacement. Very goodservice!

5
Date of experience: Jan 14, 2026
Great products and good company

Great products and good company. Helped me with a problem with my order and immediately reshipped it. Highly recommended

5
Date of experience: Jan 02, 2026
Slow ship… non-responsive

Ordered a frame 11 days ago and have not received it despite order confirmation saying 5-8 days. Has not responded to my follow up inquiry from two days ago. Frame only being shipped between two cities 1 hour apart. Needed for college move in and now we will be leaving town without having put our daughter’s main print up in her college apartment.

1
Date of experience: Dec 31, 2025
Victoria Smith
Cheap, flimsy frame

The print itself is lovely. I’m so disappointed with the frame, for that price I expected a wooden frame with glass! It’s a cheap flimsy frame with a plastic front. I’m going to have to have this reframed as it really lets the print down. They are clearly greedy and what to maximise profit at the expense of their reputation.

2
Date of experience: Dec 16, 2025
Tyler
Good product. Good service.

Had several issues with my order but they quickly resolved them in a timely and professional manner. The posters are as advertised and high quality

5
Date of experience: Oct 19, 2025

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