Review Time
Scalapay has had formal knowledge of my dispute for months, including an explicit request for a payment moratorium communicated both by me and by my lawyer.
Despite this, they have continued charging instalments even though a formal withdrawal was exercised and the dispute with the merchant remains open.
They hide behind the argument that they are “only a payment provider”, while they actively finance the transaction and keep the financing in place despite a documented and ongoing dispute.
Maintaining this passive position not only makes them complicit in the financial harm caused, but also shows a lack of internal measures towards a merchant against whom multiple complaints exist, such as Smile2Impress.
As a company that operates in partnership with this seller, they should adopt internal measures, including reviewing or penalising their commercial relationship in cases of repeated non-compliance.
Very disappointing lack of customer protection and accountability in a situation like this.
After more than three months and dozens of complaints, Smile2Impress has not refunded my money, and Scalapay has done absolutely nothing. Their inaction allows them to act with impunity while continuing to offer their services. Completely irresponsible and disrespectful to customers.
Hello people
For me the experience has been excelent
They trust me and help me too make my shopping possible. Thanks Scalapay for everything
I recommend for all of you to sign up
It's great 3/4 payments and free of taxes and interest hidden
Best regards
Marco O. Rodrigues 👍🏽👍🏻👍🏻
This is a genuinely helpful service that simplifies your life when you face unexpected costs for necessary items, especially when your bank balance is a bit tight. And the best part? With 0% interest rates! It doesn't get much better than this!
This platform has given me a sense of freedom. With my disability pension, I found it hard to make full purchases. Now, I can provide better gifts and indulge in various items. P.S. Not all women are shoe enthusiasts! Some prefer books, gifts, premium products for their pets, and much more. ;)
This platform has offered me independence. With my disability pension, I had difficulty making full purchases. Now, I can give better gifts and treat myself. P.S. Not all women are just into shoes! Some enjoy buying books, gifts, quality items for their pets, and much more. ;)
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