Review Time
Now that I had read the reviews yes to all complaints. I was given a tracking number, used that and they swear it was delivered and claimed that they took a picture. I ask for the pictures of what was supposed to be put at my front door and nothing I hope my package come through the mail. I have been checking on were my package and all I have is that a label has been created.
Package marked as delivered at 9:28am. Have a door camera, no one delivered a package to my home. Checked with neighbors, nothing delivered to them by mistake. This is the second time this has happened. Will never receive follow-up as I never did with the other package.
Package marked as delivered at 9:28am. Have a door camera, no one delivered a package to my home. Checked with neighbors, nothing delivered to them by mistake. This is the second time this has happened. Will never receive follow-up as I never did with the other package.
Again a message that the parcel was delivered, but no where to be found. The delivery "person" did not ring the doorbell, did not knock on windows, did not deliver at neighnours or did not leave a message where the parcel was to be found. They are like the Easter Bunny, you have to look where you find the egg or the parcel. So parcel is missing. 1 star for leaving a message. rest of service is very bad.
If I could give zero stars, I would.I ordered from Shein, and Gofo was responsible for delivering my package to my apartment in Paris. They sent me a photo showing the parcel supposedly inside my mailbox as “proof of delivery.” However, when I checked my mailbox the very same day, there was nothing there.Despite this, Gofo considers the photo sufficient evidence that the delivery was completed. I never received the package, yet they refuse to take responsibility or issue a reimbursement.This is unacceptable and extremely frustrating. A photo does not replace an actual delivery. Very disappointing service.
Gofo parcelservice never delivered my parcels..., yet send pics that they did.Then after complaining about the fake delivery pictures this company CIRRO responded? to let me know that they DID deliver...An annoying robot answer on qgepeat.After calling the Gofo and Cirro (the same it seam)and 3times a rude person lying and hanging up.I got a sortof helpful guy telling me my parcel was delivered on a adress in a complete different block.When i arrived the people told me that the delivery guy acted weird and pushed the bag in their hands and left!It was open!!! They tried asking the guy about but he left.and half the order was missing..The delivery picks were not from that adress either..So weird . Its a true scamservice.
This is hands down one of the worst package delivery experiences I’ve ever had. I have been waiting over two weeks for my shipment, and all I keep hearing is that there is an “address issue,” with no explanation and no resolution.Contacting customer service is a nightmare. You are forced through an endless automated system that actively blocks you from speaking to a real person. When I finally managed to reach an agent—three separate times—I was told the exact same thing each time: that my order would be “reapproved for shipping within three days.”Every time I call back, nothing has changed. No shipment. No follow-up. No accountability. Just the same scripted response and more wasted time.This company is completely unreliable, inefficient, and deeply frustrating to deal with. I cannot imagine why any business would trust them with package delivery. If you value your time—or your customers—look elsewhere
This evening (after dark—it’s relevant), I got the notification that my package was delivered, and I checked my front porch within a minute of the notification. Nothing there. So I check by the garage and go out and check my mailbox. Nothing in the mail or newspaper slot. Fortunately I was lucky enough to slip on an ice patch in the curb in front of my mailbox, and when I put my hand on the snowbank for balance, I noticed the snow looked weird. After looking closely (it was dark), I found it was a soft, white package. They threw it on a snowbank and just left it there. There was a perfectly good mailbox or newspaper slot at the same height, about 18” away. Or 20 feet away they could have put it by my garage or front door, neither of which have ice near them. But no, they couldn’t be bothered. Just chucked it on a snowbank and hope for the best.We’re getting more snow tonight, so I’m thankful I slipped on the ice, or I wouldn’t have found the package until the spring!!
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