Review Time
Unfortunately, my experience with this shop was very disappointing 😞
Since the owner chose to delete my comment and block me, I feel forced to share my experience here instead.
We visited the shop by coincidence while traveling from Denmark and purchased sweets for around 2,500 SEK , without questioning the extremely high and, in my opinion, exaggerated prices, which were justified by “quality” (for example, 590 SEK for 1 kg of mixed sweets).
What really surprised us came to light only after we returned to Denmark:
On the same day, the shop was running a promotion offering 1 kg of free candy for every 1,000 SEK spent.
By pure coincidence, we had bought two of those bags, yet we were charged full price – 150 SEK per bag, totaling 300 SEK , without receiving what should have been free.
Honestly, this is unacceptable and raises serious concerns about transparency and credibility—especially when simply questioning prices results in being blocked and having comments deleted.
Overall, it was a very negative experience, and I cannot recommend this shop.
Note:
When will we learn that deleting comments and blocking customers on social media is a thing of the past in this country? 🤷♂️
Constructive criticism is a right, and respect, transparency, and openness are essential for any successful business.
Unfortunately, my experience with this shop was very disappointing 😞Since the owner chose to delete my comment and block me, I feel forced to share my experience here instead.We visited the shop by coincidence while traveling from Denmark and purchased sweets for around 2,500 SEK , without questioning the extremely high and, in my opinion, exaggerated prices, which were justified by “quality” (for example, 590 SEK for 1 kg of mixed sweets).What really surprised us came to light only after we returned to Denmark:On the same day, the shop was running a promotion offering 1 kg of free candy for every 1,000 SEK spent.By pure coincidence, we had bought two of those bags, yet we were charged full price – 150 SEK per bag, totaling 300 SEK , without receiving what should have been free.Honestly, this is unacceptable and raises serious concerns about transparency and credibility—especially when simply questioning prices results in being blocked and having comments deleted.Overall, it was a very negative experience, and I cannot recommend this shop.Note:When will we learn that deleting comments and blocking customers on social media is a thing of the past in this country? 🤷♂️Constructive criticism is a right, and respect, transparency, and openness are essential for any successful business.
Very bad experience. I received my order , and that was terrible, cashews were one of the smallest sizes. And about half of it is broken and pistachio is very bad and wasn't crunchy, and when someone communicate with them they tell you that they are the best go to he*l mate no refunds no excuses they're the best 🙂
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We at Senabel aim to maintain our leadership in the confectionery industry and expand the joys of the dessert experience throughout the region. We will continue to satisfy even the most stubborn customers, set standards higher, and offer high-quality gastronomic experience and innovative products, ensuring total satisfaction to your tastes
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