Review Time
It was the worst customer service in my life. Very unprofessional, not helpful. I’m not able to even touch the money in the account. No one should ever trust or use this brand!
Just got off the phone and I am going to the cfpb. Then I’m going to make a post and get together as many people together as possible for a class action and use ai to copy/send to cc of about 100 lawyers to see who responds. By the way to access the secret customer support was to call the Mastercard number and hit already a customer and type the social/card number wrongly over and over again. Then some how that got me to report a stolen card. And if you hit 1 it gets you to their top secret customer support team. Then you have to tell them it’s not stolen and you can’t get your money out. Anyways. I may be poor but I also have free time and I’m going to do as much as I can. Hopefully the man in charge of serve goes to jail. They’ll find him.
This card sucks. Do not use if planning to spend money online also cannot get ur money back some annoying girl on the phone would not send u to the supervisor and speaks so fast u might as well try to say poopledoodlegoodle 20 times and still won't be able to compare to the lady I'll NEVER. use again
I’d give the Serve debit cards a zero if I could. Be very aware of when you purchase this visa debit card. There is a fee each time you add money to the card. Not just the first purchase, EACH TIME you put money on the card. They charge you a $1.00 each time you make a purchase. They will only close the account if you have a zero balance - do not purchase.
Same I would rate this company a negative 10 if I could my deposit was sent on the 28th it is now the 30th and they keep saying one more day and after will ghost after trying to reach them for hours I just want my money! Never use jackson Hewitt
Same I would rate this company a negative 10 if I could my deposit was sent on the 28th it is now the 30th and they keep saying one more day and after will ghost after trying to reach them for hours I just want my money! Never use jackson Hewitt
I only gave this one star because it would not allow me to give them zero this card sucks, their customer service suck and no one knows what tf they are talking about. If you got scammed into one of these like me by Jackson Hewitt ; I’m sorry
The company can not improve because they are unwilling and lack the capacity to do so. All they do, is defraud customers of their monies by collecting charges from an account that is not even activated nor registered. They have the worst service delivery and the worst customer service you can think of. I would had rated them 0 if it was possible.
Would put 0 as well as others. This place is a scam. I’ve tried to close my account after I realized they keep charging over $3 a month for fees. They claim to have an option to close the account and transfer to your bank account or request a check. Option never worked. I called them today to close it and they told me those options aren’t available but could never give me a reason why even though I kept asking. They said I should just spend it but every time I’ve tried, the full amount never goes through. I believe they do this so they can keep charging you. She then told me I could transfer to Walmart for pick up and claimed there was no fee. There is actually a $3.49 fee for that but she kept insisting there wasn’t. The transaction would not work until o subtracted that $3.49 from my total available. This place should not be allowed to operate with how dishonest they are. Let’s see now if I actually get my money from Walmart.
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