Name: cia-landlords.co.uk
Telephone: 01788818670
Rating: 4.9

Wise owl Guest

The employee who had to listen to my excessive talking yet who remained calm, professional and extre

The employee who had to listen to my excessive talking yet who remained calm, professional and extreemly pleasant throughout our call made for a very pleasant interaction today. Staff member was knowledgeble, patient, acted and sounded very professional (excellent telephone manner, very nice tone of voice and clearly a very nice young lady). 11/10 to the staff member who dealt with my policy requirements today - give her a more senior role and a pay rise!

Date of experience: Feb 11, 2026

Wise owl Guest

2 weeks ago

Excellent customer service received from lady who dealt me with : )

The employee who had to listen to my excessive talking yet who remained calm, professional and extreemly pleasant throughout our call made for a very pleasant interaction today. Staff member was knowledgeble, patient, acted and sounded very professional (excellent telephone manner, very nice tone of voice and clearly a very nice young lady). 11/10 to the staff member who dealt with my policy requirements today - give her a more senior role and a pay rise!

Date of experience: Feb 11, 2026

Roy Panton Guest

3 weeks ago

You speak to people, not machines.

Being able to speak with very pleasant members of staff relatively quickly is really unusual nowadays.

Date of experience: Feb 10, 2026

SamanthaJones Guest

3 weeks ago

Insurance needs meet for a competitive price

David was very polite and helpful, and not at all pushy. He worked out the insurance I needed and got me the best price. Very highly recommended.

Date of experience: Feb 10, 2026

Nick Robson Guest

3 weeks ago

Very efficient

Very efficient. Put a personal touch into what is normally a “ robotic” process.

Date of experience: Feb 10, 2026

Lynn Poole Guest

3 weeks ago

Excellent customer service

Jordan was superb in all the phone calls we’ve had. It’s rare to get good customer service nowadays and what a pleasant surprise. Jordan was clear and informative on the policy and knowledgeable in the products.

Date of experience: Feb 10, 2026

Mr Benjamin Harrington Guest

3 weeks ago

Fast efficient knowledgeable service

Date of experience: Feb 10, 2026

TANYA ARPINO Guest

3 weeks ago

Dominique was very professional

Dominique was very professional, she explained everything with ease and made it understandable.Had a friendly manner and was a pleasure to deal With her.