serviceseats.com

2.1
2.1 Based on 21 reviews

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Average Rating

2.1

/
5

21 Reviews

5 Star
27%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
73%

All Reviews

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Review Time

Keeley Bennett
I can’t believe that Blue Light are backing this scam. I paid nearly £20 for a 2 ticket voucher. Whe

I can’t believe that Blue Light are backing this scam. I paid nearly £20 for a 2 ticket voucher. When I came to use it, it actually charges me £1 for each voucher, but applies no discount. So for the privilege of purchasing this voucher, I get to pay more! Super!

1
Date of experience: Feb 09, 2026
Michelle Butler
Surprised by the Negative Feedback

I'm surprised by the negative experiences others have shared. I've used this service twice without issues through my membership. Both times, it was a smooth process, and I got cinema tickets for just over a fiver, which is half the original price! While the website isn't the most modern, it does what it claims, and the instructions are clear. After purchasing, I received a voucher code for the cinema's website. Overall, a great deal!

5
Date of experience: Jan 08, 2026
EzeMaster00767
Great Value for Cinema Tickets

I honestly don't understand the negative feedback. I've used the service twice with the provided card, and both times it was straightforward. I secured two cinema tickets for just over five pounds, which is half the original cost! The website might look a bit outdated, but it delivers exactly what it promises, and the instructions are very clear. After purchasing the tickets, you receive a voucher code to use on the cinema's site. Overall, it's a fantastic deal!

5
Date of experience: Jan 08, 2026
Ian Patterson
Untrustworthy!

Untrustworthy! It's better to purchase directly from the cinema.

1
Date of experience: Dec 11, 2025
Niles Clark
Ended Up Paying More

I tried to save some money, but it cost me more in the end. Very disappointing. I paid nearly £20 for a voucher for two tickets, only to be charged again on the cinema's site. Total waste. Don't bother.

1
Date of experience: Dec 01, 2025
Flint Bell
Frustrating Experience with Voucher Codes

I bought a voucher through my membership card as an emergency services staff member. I followed all the instructions but received an error when trying to use the voucher. I contacted customer support for a refund, but was met with a dismissive response. I provided proof of the issue and am now waiting for a resolution. This experience has made me hesitant to use this service again, especially since I paid for the membership card. It's frustrating to think I could have obtained vouchers for free elsewhere. UPDATE: After escalating the issue, I received a refund for the faulty voucher.

1
Date of experience: Nov 20, 2025
Bridget Howard
Avoid This Service

Check the reviews and the cinema's website; I ultimately decided against using this service. It seems complicated and expensive for something so basic.

1
Date of experience: Nov 07, 2025
Chadwick Parker
Costs More with Voucher!

AVOID!!! Using the voucher actually increases the ticket price: Voucher + Fees = £15.35. Direct from the cinema = £12.50. Both are for the same seat, but you can't see the fees until after purchasing the voucher. The terms mention a small upgrade fee for IMAX, but at £7 extra, it doesn't save you any money.

1
Date of experience: Oct 27, 2025
Terrible Service

The service was appalling. I bought three tickets that cost over £21, but when I tried to use the codes, they said they were already redeemed. I had to buy tickets at full price, which was disappointing for my daughter's birthday treat. I'm frustrated and have tried to contact them for a refund but received no response. Avoid this service.

1
Date of experience: Sep 23, 2025
Winter P.
Very Dissatisfied with This Company

I'm very dissatisfied with this company. I never received the codes for my tickets and had to pay full price. They won't refund me for the vouchers either, claiming I can use them later, but I'd prefer a refund since I didn't get the codes on time. Communicating with them is impossible; they hide behind their contact page.

1
Date of experience: Sep 23, 2025

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