sexdollqueen.com

4.3
4.3 Based on 21 reviews

Founded in 2019 and headquartered in Quebec, Canada, our company serves customers worldwide, with a strong focus on North America and Europe. We operate dedicated warehouses in Canada, the United States, and Europe to ensure fast and reliable service. Our...

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Average Rating

4.3

/
5

21 Reviews

5 Star
76%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Faced delays with the "in stock" doll

I expected to receive an "in stock" doll with an estimated arrival date of December 10. However, a week-long delay occurred, and the holiday season complicated matters further. The representative was quite responsive in explaining the situation, but it shouldn't be labeled as in stock if it's not physically available in the country. On the bright side, the doll was offered at half price and finally arrived on January 15. I had considered various brands, but nothing compared to seeing the dolls displayed at a local expo in November. Viewing promotional images online doesn't quite capture the experience and carries too much risk. One of the showcased dolls was impressive and more affordable. Upon receiving it, despite minor damage to the box, the doll itself was nearly perfect. However, one wrist was a bit loose. Unfortunately, I received the wrong wig and eye color; it was supposed to have brown hair and eyes, but I got silver hair and blue eyes instead. I've reached out to the company regarding this error, and they will assist in resolving it. I also swapped the TPE head for a silicone one for now. I will see how I feel about the new head once it has the correct hair and eyes. There aren't many vendors in the country, and I prefer to work with one endorsed by a community forum to avoid customs fees and taxes. I will continue to engage with this service, but when selling in-stock dolls, it should be assumed that any selected doll is available locally and can be delivered within a week.

4
Date of experience: Jan 18, 2026
Chance Morgan
My initial experience with a doll

I expected an "in stock" doll but faced an ETA of December 10, followed by a week-long delay. The holiday season complicated things further. The representative was responsive in explaining the situation, but it shouldn't be labeled as in stock if it's not physically in the country. On the plus side, the doll was half price and finally arrived on January 15. I had considered various brands, but nothing compared to seeing the dolls at a local expo in November. Viewing promotional images online doesn't quite capture the experience. One of the dolls showcased was impressive and affordable. Upon inspection, despite minor damage to the box, the doll itself was nearly perfect, except one wrist was a bit loose. Unfortunately, I received the wrong wig and eye color; it was supposed to have brown hair and eyes, but I got silver hair and blue eyes instead. I've contacted the company about this mistake, and they will assist. I also swapped the TPE head for a silicone one for now. I will see how I feel about the new head once it has the correct hair and eyes. There aren’t many vendors in the country, and I prefer to work with one endorsed by a community forum to avoid customs fees and taxes. I will continue to engage with this service, but when selling in-stock dolls, it should be assumed that any selected doll is available locally and can be delivered within a week.

4
Date of experience: Jan 15, 2026
Ivy Kelly
Staff is incredibly helpful

The staff is incredibly helpful and accommodating to all your needs and questions. As a first-time doll owner, this was the most enjoyable online purchasing experience I've ever had.

5
Date of experience: Jan 12, 2026
Cecily T.
Excellent customer support

The customer support is excellent. I picked up my parcel from the warehouse, and the staff was very helpful.

5
Date of experience: Jan 09, 2026
Jade Ross
Service is crucial

Service is crucial. The doll matches the description perfectly. I am fully satisfied.

5
Date of experience: Jan 07, 2026
Darkhel72
Four weeks and still waiting

1
Date of experience: Jan 07, 2026
Armin Arias
Perfect quality

High quality.

5
Date of experience: Dec 31, 2025
Highly recommended!

Great customer service, and the product was as described. Very professional.

5
Date of experience: Dec 30, 2025
Sylvia Reed
Outstanding customer support

The representative always responds quickly and resolves all possible issues.

5
Date of experience: Dec 26, 2025
Kirstin Reed
Great customer assistance

I had issues with the first doll I received, but after reaching out, they quickly resolved it by sending me a new one.

5
Date of experience: Dec 15, 2025

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Business Details

  • Founded in 2019 and headquartered in Quebec, Canada, our company serves customers worldwide, with a strong focus on North America and Europe. We operate dedicated warehouses in Canada, the United States, and Europe to ensure fast and reliable service. Our mission is to provide high-quality products and exceptional customer support to meet the needs of a global audience.See more

  • language https://sexdollqueen.com

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