sgpetch.co.uk

4.9
4.9 Based on 161 reviews

SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehic...

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Average Rating

4.9

/
5

161 Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
1%

All Reviews

Filter Reviews

Review Time

Kath Sharp
Liam was fantastic, friendly, professional and not at all pushy. Why has it taken so long for employ

Liam was fantastic, friendly, professional and not at all pushy. Why has it taken so long for employers to realise that we hate the hard selling, swaggering salesman? Thank goodness BYD/ S G Petch are leading the way!

5
Date of experience: Feb 24, 2026
Fiona McMillan
I am with the Motability Scheme and have used Kia for the past five years. I deal with the York deal

I am with the Motability Scheme and have used Kia for the past five years. I deal with the York dealership and have always had exceptional treatment there, from Gill on the phone and Ricky in sales who went the extra mile for me with my latest car. Always professional and always friendly I will continue to use these guys for my Motability cars

5
Date of experience: Feb 03, 2026
RaYHaN2311
Exceptional service experience.

My experience with the service was exceptional. The representative was efficient and guided me throughout the process of purchasing a new vehicle. I highly recommend this service. This is the second vehicle I have acquired through them.

5
Date of experience: Jan 19, 2026
First-time visit, great impression.

This was my first visit to the garage. My car was taken in for some issues, and I received a courtesy vehicle. When I picked up my car later, it had been cleaned, and the staff were professional and polite. I had a great experience and will definitely return.

5
Date of experience: Jan 12, 2026
Nia Foster
Unsatisfactory service.

I have an existing warranty but was not informed about pre-existing rust on my vehicle. It became visible only after rain, and I suspect it was covered up. Now they refuse to address it, along with an existing dent, despite previous assurances.

1
Date of experience: Jan 08, 2026
Frankie Morris
Helpful staff at the local branch.

The local branch provided excellent support when I took my old vehicle in for servicing. I traded it for a new model and encountered no issues. The team was efficient, courteous, and very supportive.

5
Date of experience: Jan 07, 2026
Lucas Butler
Disappointing service experience.

Despite being a main dealer for a specific brand, they no longer service vehicles under warranty unless you are willing to pay high rates. I reached out for a diagnostic check on a new vehicle's warning light and found the response unhelpful. They referred me to another dealer far away, which was frustrating given my situation.

2
Date of experience: Jan 07, 2026
Linda Ross
Outstanding service.

The service was excellent, and the pricing was good. The staff exceeded my expectations.

5
Date of experience: Jan 07, 2026
Adele Baker
Worth the long journey.

We traveled 4.5 hours to reach the site because of the exceptional vehicle quality and competitive pricing. The vehicle came with full history and was well prepared. The representative even arranged a video call for us to view the car and was incredibly helpful throughout the process. Highly recommend.

5
Date of experience: Jan 03, 2026
Welcoming and knowledgeable team.

The staff at the location were friendly and knowledgeable. They were very patient and made me feel welcome. Thank you to the team for their assistance.

5
Date of experience: Jan 02, 2026

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Business Details

  • SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.

  • email reviews@sgpetch.com
  • language https://www.sgpetch.co.uk

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