Review Time
Tried to contact regarding a property in my price range, however they lied about the pricing on Zoopla. said the property was £700, but it was actually £1100? almost two times the price!
after ringing again and again for clarification, they did not answer (tried two landlines for the company and rang at 4pm so they couldn't have been sent home by that time?)
I don't know. seems a bit fishy for a property company to lie about £pcm. I think it's just a ploy to get people to ring about booking a viewing, or else why wouldn't they answer my many calls?
I don't want to put a ton foil hat on but there is no reason a LEGITIMATE rental place would do this. any answers?
edit: additionally they said they listed it on Rightmove, but I made the inquiry on Zoopla? seems they don't know where they are listing their own properties. they need more training and better memory retention if they want to keep a job here.
edit 2: oh god I hadn't even read any previous reviews! please don't go here! liars and shit people and no access to phoning a REAL person inbound.
Tried to contact regarding a property in my price range, however they lied about the pricing on Zoopla. said the property was £700, but it was actually £1100? almost two times the price!after ringing again and again for clarification, they did not answer (tried two landlines for the company and rang at 4pm so they couldn't have been sent home by that time?)I don't know. seems a bit fishy for a property company to lie about £pcm. I think it's just a ploy to get people to ring about booking a viewing, or else why wouldn't they answer my many calls?I don't want to put a ton foil hat on but there is no reason a LEGITIMATE rental place would do this. any answers?edit: additionally they said they listed it on Rightmove, but I made the inquiry on Zoopla? seems they don't know where they are listing their own properties. they need more training and better memory retention if they want to keep a job here.edit 2: oh god I hadn't even read any previous reviews! please don't go here! liars and shit people and no access to phoning a REAL person inbound.
they took my money in august 2025 to take me off the contract for someone else to replace me and yet still to this day i am still on this contract. without any knowledge that i am still on it until old roommate told me today. this is ridiculous. if something had happened at this property i would be liable.
Shipways (Great Bar) horrible experience. Advice to anyone renting with them becareful of the agreement your signing. Its best to get someone legal to look at your tenancy agreement. I made the mistake and signed quickly trying to comply with the agent as I thought he was being genuine, he just wanted to rent the property to get his commission. Do not complain about anything that needs repairing in the property, they rather evict you than fully comply if they think your making to many complaints. I was served with a section 21, no arrears but becasue i complained and they had to spend the money to rectify the issues. There is no rights for private tenants. When people have the upper hand, they play around with people's lives and don't give a second thought of the impact. I would never ever recommend this company to anyone. If you do use them be very aware.
Shipways (Kidderminster) lied to me about a two bedroom flat not being available due to it still being decorated. I was told i'd be called back when it was available. Upon checking whether it was still up for rent it was gone. They clearly gave it to someone else. This isn't the first time they have treated me this way.
My experience with Shipways has been disappointing due to their poor management of my property. Routine checks were either delayed or completely missed, raising concerns about their reliability. Despite repeated follow-ups, they consistently failed to respond to emails promptly, if at all. The lack of communication and accountability has made working with them frustrating and unprofessional.
Providing Shipways with your phone number is a mistake. I have never signed up with Shipways to buy or sell a property, yet even now (two years after giving them my number) I receive a couple of phone calls every month. I know that doesn't sound a lot, but it is a nuisance. I block the numbers that call, but they always get new ones to use. They promise to remove me from their system but evidently this doesn't happen. Absolute bloody pain.
Extremely disappointing experience using Shipways Kidderminster to purchase our home. Communication was poor throughout — emails were ignored on multiple occasions, leaving us in the dark during crucial stages of the process.We were explicitly told the property was not part of a chain, only to discover later that it was a serious misrepresentation that added unnecessary stress and delays. Additionally, we were given misleading information about why the seller changed solicitors, raising further questions about the transparency and professionalism of the service.The final straw came on completion day. After our funds had been transferred and the sale was legally complete, we were told by Shipways that we still couldn’t access the property for another hour because the seller was still inside the house. This level of disorganisation is completely unacceptable.Would not recommend and would strongly advise others to proceed with caution if considering this branch.
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