Review Time
Purchased a Landrover defender from Dave Haynes at the Hay branch. Found the entire process to be professional and very helpful. Pick up and handover was smooth and the vehicle was gleaming on pick up. Would highly recommend this dealership and the salesman.
What a difference from the former Stratsone JLR Branch on Hadfield Rd in Cardiff! I used to dread coming here as the service was so bad but now , I’d happily come on a weekly basis !A much more welcoming vibe all round , staff are incredibly friendly, nothing is too much trouble, service is as good as in any top restaurant! Steph, the lady who looked after me while I was waiting was incredible, a business is nothing without good people and Sinclair have certainly got it spot on here !
Excellent customer care. When I visited the showroom I initially felt out of place due to the price range of vehicles with so many new vehicles on show however, the customer care, service and friendliness of the staff soon put me at ease and each customer I observed was treated with the same courtesy, respect and customer care. Helen is a credit to the showroom, warm, welcoming, friendly and professional. A big thank you to Marc, who provided me with information on used cars in stock, clearly explained options and information to me. There was no pushy sales and was helpful, polite, answered any questions that I had and helped me to purchase a vehicle. I am delighted with my vehicle purchase. Thank you
Right from the first phone call and speaking to Ben Griffiths it was a pleasure to do business with Sinclair Land Rover. Every time I phoned to speak to Ben if he wasn't available then the others in the sales team would try to help or pass on messages for Ben to get back to me; which he did without fail. In all the years of buying vehicles, including our company fleet vehicles it is the best experience I have ever had.Thanks Ben!
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