sitranis.com

4.5
4.5 Based on 6 reviews

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Average Rating

4.5

/
5

6 Reviews

5 Star
67%
4 Star
17%
3 Star
17%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Carlos Nelson
needed overnight shipping turned on for a promo, Sitranis did it in under 24 hours, tested it went l

needed overnight shipping turned on for a promo, Sitranis did it in under 24 hours, tested it went live, customer ordered at 2pm got in next morning, THIS IS WHAT I'M TALKING ABOUT

5
Date of experience: Feb 08, 2026
PATRICk Reuzz
Support is good during business hours…

Support is good during business hours answers come in fast, helpful people. Weekends and after hours though? Nothing.Had an urgent thing on Saturday,heard back Mondat morning. I get it but if you need 24/7 this isn't the place

5
Date of experience: Feb 05, 2026
Dorian Beuraert
600 orders

600 orders, 2 wrong items sent, both reshipped free. Pretty great. SITS inc don't always follow special instructions in the order notes though which is annoying when a customer specifically asks for something

5
Date of experience: Feb 04, 2026
simon
Receiving works if you send an ASN

Receiving works if you send an ASN. Without it? Forget it. Boxes sat for 5 days twice now

3
Date of experience: Feb 03, 2026
Carlos Nelson
needed overnight shipping turned on for…

needed overnight shipping turned on for a promo, Sitranis did it in under 24 hours, tested it went live, customer ordered at 2pm got in next morning, THIS IS WHAT I'M TALKING ABOUT

5
Date of experience: Feb 02, 2026
Manthan Chikane
Shopify integration is solid,sync…

Shopify integration is solid,sync automatically, no comlaints there.Took forever to set up gift message fields though and we had to get support involved which added like a week.Works fine now but the setup docs could be way better for custom stuff

4
Date of experience: Jan 16, 2026

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