slats.co

4.7
4.7 Based on 20 reviews

We are a small Family owned business operating in Southern California. We like to make things with our hands, and with the occasional tool. We have a knack for building things out of wood. We believe our surroundings play a big role in our mood, our emot...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

20 Reviews

5 Star
85%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Frank Chominski
Paula is amazing

Paula is amazing. She just didn't meet my expectations she exceeded them. Great representative of your company.Frank C.

5
Date of experience: Aug 12, 2025
Georgiana Patterson
Great product and customer support

Great product and customer support! The Ultralight panels were easy breezy to install and they look fabulous in my new boutique. I had a delivery issue on my end (my fault!) and customer service was quick to remedy by working with UPS and getting the order sent back out to me in a flash. I really appreciated their immediate response to the issue and how friendly they were along the way. Highly recommend!

5
Date of experience: Jul 16, 2025
Antonia Foster
Truly helpful customer service

Paula at Slats is the best! I didn’t realize that I had my old address listed as the “ship to” so my order went to my old house in another state. Slats could have said that was my problem to solve but Paula worked magic to get my order picked up and delivered to my correct address. That’s above-and-beyond customer service that isn’t typical but was greatly appreciated!

5
Date of experience: Jun 01, 2025
Christina Bell
Great slats, will be buying again

The slats came out wonderfully for my project. They feel high quality and were super easy to cut down and install. Also, one of the slats came damaged due to the delivery service, but when I reached out to Slats.co customer service they responded immediately and helped me out.Great service!

5
Date of experience: Mar 09, 2025
BA4
So happy with my slats

My experience with Slats.com was very positive Received the product timely. Was an easy install for my project.

5
Date of experience: Feb 28, 2025
Jolie Powell
Great customer service and quality product!

I purchased the ultralight walnut slats to add acoustic support and visual aesthetic to my office/guest room. They were so easy to install and they look great! Shipping was fast and the product is as described. Even better, I purchased a pack of 4 and my wall needed about another 75% of one panel to complete. I messaged slats.co on a Sunday asking for a solution, and even though they don't sell one panel at a time, they offered me a very generous solution. All within minutes of my request. Great customer service and quality product!

5
Date of experience: Dec 29, 2024
Honor
I have been working with Paula at…

I have been working with Paula at Slats.co, and she has gone out of her way to help me with my project. I can’t say enough about the customer service! 😍. It’s wonderful when people go out of their way to help.

5
Date of experience: Dec 04, 2024
Claire Foster
Paula was super helpful in helping me…

Paula was super helpful in helping me to order samples for a project I needed. They met my needs perfectly and I’m absolutely delighted with the result!

5
Date of experience: Dec 03, 2024
Drake Reed
Look great

Look great , sturdy, nice color can’t wait for our Project to get started….

5
Date of experience: Dec 02, 2024
Jethro
Slats samples

Took about two weeks for my samples, Slats kept me up dated with emails on when to expect them.Received the samples today, in great condition, and very nice array of colors, Now to decide what color I want, will be ordering soon.

4
Date of experience: Nov 24, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We are a small Family owned business operating in Southern California. We like to make things with our hands, and with the occasional tool. We have a knack for building things out of wood.

    We believe our surroundings play a big role in our mood, our emotions and our motivations. Like an echo from an empty room, or the energy draining effect a fluorescent bulb emits, there's a feedback loop in every space we inhabit and unfortunately we're the center of that energy exchange.

    Instead of tolerating our spaces, we #slattys set our sights on improving them by providing a simple and easy to install slatted wall panel made of natural and sustainable wood that not only improves the overall aesthetic of the space, but more importantly reduces echo and reverb. We can get nerdy on the details, but you can read more about the benefits of our wall panels by visiting our website.See more

  • email hello@slats.co
  • language http://slats.co

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More