smarterclaims.net.au

4.8
4.8 Based on 21 reviews

We are dedicated to reuniting Australians with their lost money and shares through our industry knowledge and claims expertise. We pride ourselves on reliable service and a client-centric approach, promoting trust and satisfaction in every claim for lost ...

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Average Rating

4.8

/
5

21 Reviews

5 Star
91%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
0%

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cvtrem26
All communication with Smarter Claim…

All communication with Smarter Claim was very clear and explained very well. Brian was very pleasant and polite returning calls when I made any. The refund came thru quickly and finalized within two months. I would recommend the company.Jen Reid

4
Date of experience: Apr 22, 2025
Nestor L.
What an AMAZING COMPANY

Brian Desai from Smarter Claims contacted me by email, regarding lost shares in my name. l was skeptical at first but did some checking and following a phone call to Brian, decided to do the paperwork and see if anything happened !!A month later l received an email from Brian with the result that the claim was successful. I have now received Shares that l didn't know existed, so of course l paid the commission. If it had not been for Smarter Claims l would never have known about these shares. So, l really appreciate this Company and would certainly highly recommend them and l totally agree with others that they are a genuine, professional, honest, friendly, efficient and extremely helpful Company. Thanks again.

5
Date of experience: Mar 27, 2025
Dirk Price
make a phone call

Although nothing technically went wrong, I made two phone calls and secured my funds myself, I dont feel this is worth the 18% commission, however i do appreciate being reminded that the shares were in limbo

2
Date of experience: Mar 14, 2025
Christian Anderson
I actually came here to see if they…

I actually came here to see if they were legit on receipt of their email. They very much were and helped me secure my lost shares without hassle. Appreciated very much.

5
Date of experience: Jan 30, 2025
Cordelia
Mr Brian Desai contacted by mail

Mr Brian Desai contacted by mail. I was extremely skeptical and did not reply. After a couple of weeks, I decided to contact ASIC and was assured it was a listed, legitimate company and the NBN number was genuine. I then rang Mr Desai for a chat. I was still not sure, but decided to fill out the forms, then wait to see what would happen. I kept in touch. After a period of time, I was informed the claim had been approved, and in due course a Commonwealth Bank cheque, with the total amount of the claim in full. I did have a short conversation with Brian and, tongue in cheek, I said you now have to trust that I will pay your commission. I had received money that I didn't know existed, so of course I paid the commission immediately the cheque was cleared. Anyone who decides to deal with this company has nothing to fear. They are genuine, professional, friendly and best of all - they find lost money for you.

5
Date of experience: Dec 23, 2024
Leila Brown
My view

Excellent service, great people

5
Date of experience: Nov 27, 2024
Kristin Price
I found “Smarter Claims”to be very honest and helpful.

I found “Smarter Claims”to be very professional and extremely helpful. In this current environment it is hard to trust anyone as scams have proliferated. This company can be trusted and are only there to help you claim what is yours.

5
Date of experience: Nov 18, 2024
Delivered

Delivered. Like previous reviewers was skepitcal on initial email. Following phone call to Brian, those concerns were addressed. The process was simple, well documented and efficient. Certainly recommend Smarter Claims.

5
Date of experience: Nov 15, 2024
CT52
Excellent service

Initially I thought the email was a scam. I did some research and found out the email was legitimate. The whole process from start to finish was very efficient. Brian was excellent to deal with told you the process and kept you updated throughout the process. Was very quick from start to finish. Was extremely happy with the service and would recommend Smarter Claims. Well done Brian on your excellent service.

5
Date of experience: Oct 18, 2024
Whyz6271
5-Star Client-centric Service

Brian and the Smarter Claims team went out of their way to help me claim unclaimed monies from a long time ago that I didn't even realise I had. Like many, I initially dismissed Brian's emails as a scam. But when I finally decided to call, Brian answered all my questions patiently and respectfully. My case was somewhat complicated as I left Australia years ago and have since lived in different places. Brian made every effort to establish a strong case for me, communicating tirelessly between the authorities and me the client. The claim eventually came through after much back-and-forth. Brian and his team were courteous, patient and professional to work with. I cannot recommend their service highly enough.

5
Date of experience: Oct 01, 2024

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Business Details

  • We are dedicated to reuniting Australians with their lost money and shares through our industry knowledge and claims expertise. We pride ourselves on reliable service and a client-centric approach, promoting trust and satisfaction in every claim for lost money and shares we support.

  • email support@smarterclaims.net.au
  • call 0280060058
  • language https://www.smarterclaims.net.au

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