Name: smartpension.co.uk
Telephone: 03336662323
Rating: 4.4

Mike Stanton Guest

I was able to take my pension out over the phone quickly and with ease. My thanks to Adam who made

I was able to take my pension out over the phone quickly and with ease.

My thanks to Adam who made the process smooth and simple to understand.

Date of experience: Mar 01, 2026

Jacqueline Lorimer Guest

1 week ago

I had a tricky question on total contributions and Isabel was so very helpful and informative. She g

I had a tricky question on total contributions and Isabel was so very helpful and informative. She guided me to the correct pages and advised me where to extract the data I needed. She also helped with further required steps and confirmed the email address and phone numbers I needed.
A very helpful call!

Date of experience: Feb 23, 2026

Kate the Bookkeeper Guest

1 week ago

Brilliant Customer Service Experience

I am a Bookkeeper with a client who is using Smart Pensions. As I haven't used the platform before, I needed a little bit of help and Shannon guided me through everything with patience and professionalism. Thank you!

Date of experience: Feb 23, 2026

customer Guest

1 week ago

Great employer support

Great employer support received. Viradhi was extremely patient and worked with me step-by-step to manage and reconcile my query today

Date of experience: Feb 23, 2026

Beverley Guest

1 week ago

Pension enquiry.

Elisa was thoroughly helpful from start to finish. Competent and knowledgable in her role.

Date of experience: Feb 23, 2026

Happy customer Guest

1 week ago

I would like to thank Laura for her Help towards assisting me combine all of my policy in one she wa

I would like to thank Laura for her fantastic customer service for helping me combine all of my pension policies I find the process very easy quick and she was very friendly Patient God bless

Date of experience: Feb 23, 2026

ZAIXING HUANG Guest

1 week ago

Left my phone number when the line was…

Left my phone number when the line was busy. They called me back in less than an hour. Only problem was the line wasn't very clear, but that wasn't their problem.

Date of experience: Feb 23, 2026

Sue Guest

1 week ago

Isabel was extremely helpful and I was…

Isabel was extremely helpful and I was able to navigate your website and do the things I needed to.

Date of experience: Feb 23, 2026

Jacqueline Lorimer Guest

1 week ago

Total Contributions by Employee Query

I had a tricky question on total contributions and Isabel was so very helpful and informative. She guided me to the correct pages and advised me where to extract the data I needed. She also helped with further required steps and confirmed the email address and phone numbers I needed. A very helpful call!

Date of experience: Feb 23, 2026

Anna Markowska Guest

1 week ago

Alina was super helpful

I had a phone call with ISS regarding my pension claim, and Alina was absolutely outstanding. She was incredibly knowledgeable, patient, and took the time to guide me through every step clearly and professionally. Her kindness and expertise made the whole process smooth and truly excellent customer service!