smartplayground.co

1.5
1.5 Based on 21 reviews

Armanien Police...

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Average Rating

1.5

/
5

21 Reviews

5 Star
9%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
86%

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SP44
This website is untrustworthy.

This site is deceptive. They don't disclose that products ship from a distant location. I returned an item to that location, but my refund has not been processed after months. Customer service is nonexistent. They only publish favorable reviews, so be cautious.

1
Date of experience: Aug 20, 2025
Icy_Tv
Complete scam.

This is a total scam. Any positive reviews seem fake. I ordered a wooden gym item, but what I received was subpar and different from the images, missing screws. Communication attempts failed, and the contact details led to a random address. Do not spend your money here.

1
Date of experience: Jun 23, 2025
Karlee Baker
Misleading return policy.

They advertise an easy 30-day return policy, but you must return items at your own expense to a distant location. They offer a small discount if you keep the poor-quality item instead.

1
Date of experience: Jun 06, 2025
Lina Butler
I wish I’d checked here before…

I wish I’d checked here before purchasing, I bought a present for my child, it’s not CE marked and when asking to return I’ve been given an address is China. The item arrived in good time and it’s lovely but not safe.

1
Date of experience: Jun 01, 2025
Jodie Lewis
Scam!

Ordered a kids camera on this website. It took 30 days to arrive. As it was intended as a birthday present, we had already bought something else by the time the package arrived. I was on vacation, so couldn't collect it and it was sent back to the company. I talked to customer support for months asking to return my money, they only send automatic copy-paste replies. No camera and no money.

1
Date of experience: May 17, 2025
Do not buy from here!

Total scam, do not purchase from here! I bought the camera, which was terrible & not as described. When I requested the “money back guarantee”, they offered me either $20 or that I mail it back to China at my own expense. I then looked up other reviews & many said that even after returning their item, they never received their money back. I wish I’d seen these reviews before purchasing from this terrible company.

1
Date of experience: Mar 17, 2025
They took ages sending and when it…

They took ages sending and when it arrived it didn't work at all. It looks fake too.I spend £50I'm going to contact my bank as when I told them they were so cheeky telling me to send a video and to send the item back to China 😡

1
Date of experience: Mar 14, 2025
Lindsay Barnes
Awful company orders a mellow matt for…

Awful company orders a mellow matt for 132 on December still haven't recieved My item take ages to reply to emails and haven't gave me a refund ive had to apply for a claim through my bank stay clear of these scammers!!!

1
Date of experience: Feb 21, 2025
Spencer Brooks
Honey pot website with deadly…

Honey pot website with deadly experience.Store pretends to be located in the EU. However, shipment is from China. The swing we ordered had a much different shade of colour than in the pictures. To exercice the Right to Cancel nearly impossible due to high return cost. Don't fall for this shop!

1
Date of experience: Feb 05, 2025
Vic Taylor
Horrible website

Horrible website - biggest scam !! They didn’t process my order for 4 weeks and during that time I contacted them over and over again to cancel my order, they ignored all emails and processed it anyway even though I looked at their policy and reiterated it back to them that I wanted to cancel before processing. Then when I asked for a refund, they took another 2 weeks to reply, saying if I wanted a refund I could get $10 back or pay for international shipping to HongKong, even though they claim they’re from the UK. Don’t buy from here, their stock is terrible and not as describe. Biggest scam.

1
Date of experience: Feb 01, 2025

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