Review Time
Ordered a short sleeve shirt ("Truly on the inside" 5XL) after seeing it advertised on Instagram after I ordered I had seen the reviews and assumed the worst especially when I received an email saying it was at my my local post office which just wasn't true giving me a link for Royal Mail when it was actually for 17 Track to track my parcel.But the tracking order worked and I could track my parcel at every step and pleased to say my shirt did arrive this morning fitted just as the size chart on the website described and even with my personalised number on the back.So I'm happy with product I would use again but saying it was at my local post office was false and would have caused me confusion if I wasn't familiar with online shopping but overall very pleased with purchase.
Beware of Soulisfree's Return Policy. We ordered a hat; turns out we did not like the color. They advertise a 30 day return policy, however, when we tried to return the hat, the small print says "no return on hats." In addition, customer has to pay return shipping costs to Hong Kong. Not a customer-friendly company. We will not be shopping with them again. After submitting this review, Soulisfree responded with an offer "to resolve the issue." After more requests for information (order number, reason for return, photos etc.; all information they already had), they said to return the item (shipping to Hong Kong!) for a 30% refund! Ridiculous offer. Before ordering from them, be certain there is no chance you will want to return or exchange the item!
I have ordered on August 20th (more than a MONTH ago) and still have not received anything. The tracking link said returned to sender. When I emailed about this they said they would send a new product, and this still hasn't arrived. Total waste of money do NOT buy here.
I ordered two 5XL t shirts, both were not USA 5XL and not to mention they were different sizes. My “free gift” was a tiny sticker not worth what it supposedly said it was. The tag also looks identical to shirts I’ve gotten off of temu or shein. Sorry but I’m disappointed for how much money I spent and so is my man.🤦♀️
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Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits!
Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail.
Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.See more
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