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speedmodex.com

speedmodex.com

3.8
3.8 Based on 20 reviews

...

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Average Rating

3.8

/
5

20 Reviews

5 Star
37%
4 Star
33%
3 Star
0%
2 Star
11%
1 Star
19%
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Filtered Reviews

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Review Time

Rudolph
They are unhelpful with refunds

They are unhelpful regarding my refund request.

1
Date of experience: Dec 07, 2025
Osbert Wilson
Assistance from the escalation team

I received help from the representative, thank you for the support.

4
Date of experience: Dec 06, 2025
Jodie Cooper
Help with my refund issue

I faced a problem with getting a refund, but the representative assisted me and helped resolve the issue. I appreciate the escalation team for their help.

4
Date of experience: Dec 03, 2025
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Pigy11
Initially dissatisfied with customer service

I was unhappy with the customer service regarding a charge I didn't initiate, but later I received an email confirming that I would be refunded.

5
Date of experience: Dec 02, 2025
Yasmin Scott
Confusion during the process

I was frustrated with the confusion and the apparent lack of knowledge among the team about my issue. It would be beneficial for the team to maintain detailed records of customer interactions to avoid this in the future.

4
Date of experience: Nov 30, 2025
Ben Walker
Unwilling to refund a transaction

They were not willing to refund a transaction I did not authorize.

2
Date of experience: Nov 29, 2025
Zara Rodriguez
Unexpected charges

1
Date of experience: Nov 27, 2025
Charla H.
Personal contact from a representative

A representative reached out to me personally, which shows that the company cares.

5
Date of experience: Nov 23, 2025
AJ
Eugene is helping me

Eugene is helping me? Correcting a miscommunication.

4
Date of experience: Nov 20, 2025
Belinda P.
Excellent customer service from a representative

I received excellent customer service. The representative helped me resolve all my issues.

5
Date of experience: Nov 20, 2025
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