Review Time
Initially, my experience was quite positive, with a great variety of providers for gameplay, a user-friendly site, and attentive support. However, everything changed when I attempted to withdraw my winnings. This is concerning. I deposited using a bank card, but there’s no option to withdraw the funds back to my card or via bank transfer. The only available withdrawal method is crypto, which the support team suggested I use as it’s the sole option. This felt odd, as typically withdrawals are returned to the original deposit method. My attempt to withdraw to my crypto wallet was declined. I received an email citing "currency restrictions" that prevent withdrawals through Visa or bank transfer, despite their terms and conditions indicating both methods should be available. Since then, I've been caught in a frustrating loop with support, receiving no resolution for my withdrawal issue. I hope to provide an update if the situation improves.
Initially, my experience was quite positive, with a great variety of providers for gameplay, a user-friendly site, and attentive support. However, everything changed when I attempted to withdraw my winnings. This is concerning. I deposited using a bank card, but there’s no option to withdraw the funds back to my card or via bank transfer. The only available withdrawal method is crypto, which the support team suggested I use as it’s the sole option. This felt odd, as typically withdrawals are returned to the original deposit method. My attempt to withdraw to my crypto wallet was declined. I received an email citing "currency restrictions" that prevent withdrawals through Visa or bank transfer, despite their terms and conditions indicating both methods should be available. Since then, I've been caught in a frustrating loop with support, receiving no resolution for my withdrawal issue. I hope to provide an update if the situation improves.
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