Review Time
The ordering process is so easy. Paying through e-transfer was simple. The product was shipped quickly and delivered in days.
There are no extra costs like shipping and insurance charges.
The company was always quick to address any questions or concerns. I’ve known a key figure associated with them for over 30 years—not personally, but professionally as a financial advisor—and I’ve always considered him trustworthy. A colleague introduced me to this service, and I found the process to be straightforward and effective.
The company listed a product for sale that was not readily available. I placed my order on November 27, 2025, and as of December 18, 2025, I still have not received it (the company has my payment, I assure you), and they cannot provide an estimated availability date. This was particularly frustrating as the product was intended as Christmas gifts for my family. This will be my last order with this service, as there are more reliable providers available.
The company was always prompt in addressing any inquiries or issues I had. I’ve known a key figure associated with them for over 30 years on a professional basis as a financial advisor, and I’ve always considered him an honest person. A friend brought this service to my attention, and I found the process to be efficient and simple.
I recently acquired a silver coin from the company and had an outstanding overall experience. The ordering process was clear, pricing was transparent, and communication during the purchase was timely. The coin arrived well-packaged and exactly as described, enhancing my confidence in its quality and authenticity. Delivery was prompt, and the entire experience felt professional and secure. I would gladly buy from this service again and recommend it to anyone interested in precious metals from a reputable dealer.
I attempted to buy silver but found my credit union was not listed, so I sought assistance. I called sales and spoke with a representative who had a dismissive attitude. I also left a message for the accounting team but received no callback despite follow-up requests. Additionally, they charged me $50 for processing. I would advise against using this service unless you enjoy unhelpful interactions and paying extra fees. There are better options available.
I purchased a product and initially conducted the test incorrectly, which made me question it. After posting a review for clarification, they reached out within hours and advised me to consult several coin dealers for testing. I also heard back from the product team, who clarified that testing procedures vary for different metals. I highly recommend this service and appreciate their excellent customer support. My misunderstanding was entirely my fault, and I apologize if I caused any confusion.
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Sprott Money stands as the trusted leader in the realm of precious metals, offering a selection of investment-grade materials at competitive prices, all underscored by security and tranquility. Our legacy, established since 2008, revolves around extending guidance, knowledge, and unparalleled customer service to support you in cultivating your precious metals holdings, regardless of your portfolio's scale. Be it an individual investor, wholesaler, corporate entity, or institutional buyer, we stand ready to assist you whenever you require our expertise. Through online platforms or over the phone, our commitment remains steadfast in serving you as the premier provider of gold, silver, and platinum coins, wafers, and bars.See more
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