Review Time
My daughter attends the regular Saturday sessions and has completed a number of holiday workshops. She always has a fabulous time. Everything is always well organised and well communicated and I have total confidence that she will feel safe, seen and supported by the wonderful Stage Coach team.Beyond the day to day, her confidence has soared and has her love and appreciation of the arts. Show days are highlights of our calendar - they are always phenomenal and give the children such brilliant skills, opportunities and memories.
I reached out to Stagecoach Sutton Coldfield as my daughter was due to attend her very first lesson in September. It states that parents must remain outside during classes, which I completely understand, as it’s in place for the safety of students and teachers. Because of that, I sent a polite email asking if I could come in beforehand to briefly see the environment and meet the teacher. Purely for my own peace of mind as a parent leaving my child somewhere new.The principal called me in response. She introduced herself and immediately began the conversation by saying, “I was going to send an email, but I didn’t want to sound harsh,” which already made me feel uneasy as if my simple request had been misinterpreted. Throughout the call, her tone came across as cold and dismissive, which was very off-putting for a first interaction.When I gently raised the issue of how the conversation was making me feel, she suggested that if I felt that way, I might want to reconsider sending my daughter to Stagecoach. That response made it very clear to me that this was not the right environment for us.Although she did suggest a possible solution, the tone and attitude throughout the call left me with no confidence in leaving my daughter there. First impressions matter, and as a parent, I was simply looking for a welcoming and supportive approach. Unfortunately, this experience gave the opposite impression.Update - 1st August I’ve seen your response to my review and I find it disappointing that my name was misspelled in your reply. It clearly states Paulinah, not Pauline. Attention to detail matters, especially when responding to a customer concern.I won’t be needing any further assistance from your team. Thank you.
Stagecoach is amazing. I have two daughters who attend and they absolutely love it! The opportunities that come their way is fantastic. It's the girls happy place. The teachers are wonderful and always encourage them and they have made lifelong friends. The best thing they ever did joining stagecoach.
Stagecoach Crawley has provided my children and our family a wonderful community! Having the opportunity to perform, and to flourish in their own individual ways is wonderful to watch. Rosie shows such compassion to allow everyone their own journey in performance, whether that is learning the basic fundamentals of team work in performance all the way through to seeing the shining stars thrive on stage. Everyone is welcome and everyone has their own journey to explore- long may it continue for our girls x
Claim your business profile now and gain access to all features and respond to customer reviews.
Over the years we have seen more than one million students unlock their potential, which is something they will value for their whole life.
At Stagecoach we teach our students so much more than how to sing, dance and act. We help them blossom into well-rounded individuals, ready to embrace life and all its opportunities.
With 30 years’ experience in teaching the performing arts, we understand how to get the best out of our young performers. We delight in seeing our students have fun, make friends, learn new skills and discover hidden talents.
We encourage them to take ‘safe risks’ through rehearsals and performance, which brings out a willingness to take on new challenges. None of us know what the future holds, which is why it’s so important for today’s children to be resilient, brave and self-assured.
Furthermore you can rest assured that your child is in safe hands as we adhere to the strictest child safety policies.
We’re sure you will feel proud of your child’s accomplishments and we wish you an exciting and happy learning experience the Stagecoach family.See more
coresciencelaboratories.co.uk
nyambeclo.com
russia-women.com
balloondelivery.com
hypergogo.com
htnetwork.one
ogusers.com
readytoraffle.co.uk
paddypower.com
webcaravel.com