star-registry-australia.org

4.2
4.2 Based on 10 reviews

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Average Rating

4.2

/
5

10 Reviews

5 Star
80%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
20%

All Reviews

Filter Reviews

Review Time

Marnie
Very prompt service

Very prompt service. After a small issue they were easy to contact and quick to respond and super quick to resolve without hesitation. I am very happy with my purchase and service. I recommend this company.

5
Date of experience: Sep 01, 2025
BRONWYN
This is the best gift idea for loved..

This is the best gift idea for loved ones. It's unique, sentimental and something your loved one can keep forever. The different packages are perfect for any budget which makes it affordable.And if you need to reorder an existing one, the customer care representatives are extremely helpful and friendly to help make it happen for you for a low fee. I rate 10 stars.

5
Date of experience: Jul 30, 2025
Gina Mitchell
Expired information provided in confirmation letter and where to view star isn't available online an

The confirmation letter and details of where to view your star on Google sky is no longer available online. The website it goes into detail describing went off-line August 2024. The star purchase and certificate was nice, if legit. But it would be great to get an up to date set of instructions sent out with confirmation letter etc and not a website that went off-line nearly 1 year ago

1
Date of experience: Jun 08, 2025
lex .
im obsessed

im obsessed. its so cute and my mothers gonna love it. i put in the wrong date and they were quick to help me sort it out and change the date

5
Date of experience: Feb 11, 2025
Jane-Louise
Excellent customer service.

After a mishap on arrival with my frame. I contacted the company with some pictures.They were very prompt in their response and replacement.Highly recommend this star company.

5
Date of experience: Dec 10, 2024
Shane
Great Service

Well I ordered the wrong thing - but didn't realise until it was too late - I tried using the support portal, but cyber space stole the response and I received the item in the mail. However a second round e-mail - received a response and now all sorted with the right product.

5
Date of experience: Dec 05, 2024
Kirsty Englander
Highly Recommend

Absolutely fantastic service! The team was attentive, kind, and went above and beyond. The product itself is amazing—such a unique and special gift. Highly recommend

5
Date of experience: Dec 04, 2024
Simone
Replacement no problem

Recently purchased again and frame was broken. They replaced it straight away. Absolutely a very fine company to deal with and the product is awesome. Makes such a unique gift for special birthdays. Will continue to buy.

5
Date of experience: Nov 08, 2024
Heather
Nannas feedback

Purchased this for my beautiful granddaughter, she is going to love it, it’s truly spectacular.the people I dealt with amazing, Thankyou so much

5
Date of experience: Oct 01, 2024
Bec Thomas
I paid nearly $100 and got nothing…

I paid nearly $100 and got nothing back. Not even an email or receipt for my payment. I have tried emailing them to follow up and had no reply to that other than a formatted - we will get back to you soon reply.I am now in the process of trying to get the payment reversed with my bank. There is no contact number on their website and when I go to FAQ - it says to type in your order number to make an enquiry which I can't do because I never received an order number. My Dads 80th birthday is in 2 days and now I am $100 short and no present. NOT IMPRESSED WITH THEM AT ALL

1
Date of experience: Jul 19, 2021

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